About this role
Job summary
We are delighted to offer a Digital Communications & Content Apprenticeshipin our PR & Communications Team. This exciting role is a fantastic opportunity to support theDigital Communications Team, whilst gaining a Multi-Channel Marketer Level 3 qualification. Our team works hard to create audience-focused digital content for our patients, staff & stakeholders that is user-friendly, intuitive & engaging. Your role will be integral in delivering our schedule of content accurately & on time. You will gain experience in photography & videography, producing content to a high standard in line with CUH identity guidelines, supported by the Digital Content Producer.Candidates should be friendly, adaptable, well organised, enthusiastic, self-motivated & forward thinking with excellent communication & organisational skills, with the ability to use their own initiative, have good attention to detail, be able to multi-task & manage their time efficiently as well as being able to adapt to change.
Main duties of the job
As an apprentice you will provide creative digital content, project and administrative support to the Communications Team whilst developing practical skills in digital communications. Working under supervision, you will help plan, create, publish and evaluate content across the Trust's digital channels, including websites, social media, digital screens and multimedia content. You will work as a key member of the Digital Communications Team to assist in the maintenance of our CUH website, producing creative content, including evidence-based digital campaigns, using the Trust's channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. You will gain experience across a broad range of digital communications activities while undertaking a recognised apprenticeship programme, with opportunities to contribute to wider communications projects and activities across the department.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Multi-Channel Marketer Level 3 Apprenticeship. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 or above in Maths and English. You will be enthusiastic, have a positive work ethic and be keen to learn.We are a busy Communications Team and you must be able to adapt to changing environments and situations.The contract length is for 21 months and the apprenticeship salary on commencement is £16,258; after 12 months in post this will increase to the National Minimum Wage. The Trust is proud of its values of Together Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities. You will receive support and advice to gain a wide range of experience and skills, supervision and mentoring from the department throughout the post as well as additional support from a dedicated Apprenticeship Team.You will also gain support in applying for your next step in employment towards the end of your apprenticeship contract. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.
So, if youre up for a challenge, are creative and share our passion for putting patients first then wed love to hear from you.
If you would like an informal chat, please contact Abbie Jarvis, Digital Content Producer,[email protected]
This vacancy will close at midnight on 16th September 2026.
Interviews are due to be held on 24th September 2026.
There is no upper age limit on joining us as an apprentice.
We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm
NB: Due to UK apprenticeship funding regulations applicants must have:
Theright to work in the UK Been a UK resident for the last three consecutive years Ifresidingin the UK with a visa,documents thatarenot be due to expire during thetermof the apprenticeship contract EU citizens need to hold pre-settled or settled status or have indefinite leave to remain with also meeting the above criteria Not already achieved a qualification in the same subject matter at an equivalent or higher level
Person Specification
Qualifications Essential
English & Maths GCSE at Grade 4/C or above (or an equivalent level of Literacy and Numeracy skills (If you do not have any qualifications for literacy or numeracy a test can be taken, so this should not put you off applying) )
Experience Essential
Experience of working in a busy clerical/office environment or reception service Prioritising, planning and organising own tasks Working within guidelines Experience of dealing with difficult situations and confrontations Data entry experience and documentation Experience of IT packages - Microsoft office Experience of producing documents to a high standard
Desirable
Previous experience of working in NHS Experience in using content management systems
Knowledge Essential
A solid understanding of social media and content creation Knowledge of how to use digital tools effectively Understands how digital platforms integrate into the working environment Understands and follows the required data protection legislation to protect patient and staff data across digital and social media platforms
Desirable
Knowledge of the Trust including awareness of priorities Awareness of NHS targets and Trust priorities
Skills Essential
Passionate about digital and have a creative flair Confidence with photography Confidence with videography Demonstrable experience of adapting to changing environments and situations Strong written communication skills Problem solving skills Ability to work as part of a team Excellent communication skills including telephone, email, face to face Ability to organise and manage own time keeping to schedules and deadlines Ability to use own initiative and work autonomously
Additional Requirements Essential
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cambridge University Hospital NHS Foundation Trust
Address Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website https://www.cuh.nhs.uk (Opens in a new tab)