About this role
Job summary
We are looking for a proactive, organised People and Development Administrator to join our People Services Team at Hollyfield House. This is a varied role covering recruitment, onboarding, learning and development, and reporting. You'll be a first point of contact for managers and staff, and your work will genuinely support people across the organisation.
You'll run recruitment processes end to end, handle new starter and contract admin, coordinate training and induction, produce workforce reports, and answer people-related queries day to day.
This is a permanent post and is for 30 hours per week. The usual working hours are 9am 5pm and will be Monday Thursday.
You will be mostly based at Hollyfield House although you may also need to be able to travel to our other sites as needed.
Please apply using the NHS Jobs online system. Please apply by copying your CV and providing a supporting statement on how you meet the requirements set out in the person specification and job description under the CV upload section. Please refer to the CV application support guide for help submitting your application.
CLOSING DATE 18/09/2026
INTERVIEW DATE 01/10/2026
Please be aware that the closing date may be brought forward in the event of a high number of applications.
Main duties of the job
Day to day, you'll be the person who keeps our recruitment and people processes moving. As part of a small team, you'll guide managers through hiring the right people, keep new starters' paperwork on track so they can join on time, and make sure training and induction sessions run without a hitch.
You'll juggle a mix of admin, problem-solving and communication checking documents carefully, chasing outstanding actions, and answering queries from staff at all levels with patience and professionalism. Strong attention to detail matters here: small errors in paperwork or records can have a big knock-on effect, so accuracy is something you'll take real pride in.
It's a role that suits someone who's organised, likes variety, and enjoys getting the details right because behind every smooth recruitment process or well-run training session is someone doing the groundwork. That someone could be you.
In return, you'll build broad, transferable HR and people skills, gain hands-on experience across the full employee journey, and know that your work directly helps colleagues start well, develop, and feel supported a genuinely good foundation for a career in People Services.
We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options may vary depending on the role.
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes
Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays
Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts
Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients
Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds
Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter
Join Us Today
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within your application where AI has been used.
Job description Job responsibilities
When completing your application please refer to full Job Description - this can be found under supporting documents.
Role Highlights:
Varied role: recruitment, people admin, L&D coordination and reporting First point of contact for managers and staff on people policies and processes Involved from pre-employment checks through to running Corporate Induction Hands-on with NHS Jobs, ESR and other core HR systems Flexible working to support work-life balance Supportive team that welcomes your ideas for improving how we work A role where you'll see the direct difference your work makes to colleagues' experience Freedom to work independently change things for the better, ask questions, share ideas and innovate
Person Specification
Experience Essential
Experience in a people administration or HR role Experience of accurate and efficient data entry Systems administration experience Good working knowledge of Microsoft Office -Word, Excel, Outlook - and web-based systems Understanding of Learning & Development functions and training delivery Knowledge of people-related procedures including recruitment and selection Experience of working in a fast-paced office environment Experience handling queries from staff at all levels Demonstrated ability to work to tight deadlines with minimal supervision
Desirable
Previous experience working within the NHS Experience using Electronic Staff Record -ESR, OLM, and NHS Jobs systems Knowledge of Agenda for Change Terms and Conditions of Service Understanding of the Data Protection Act and confidentiality principles
Personal Qualities Essential
Demonstrates tact, discretion, and sensitivity Highly motivated, enthusiastic, and efficient Flexible, adaptable, and keen to learn Self-motivated and resourceful
Skills & Abilities Essential
Excellent written and verbal communication skills Advanced IT skills, including MS Word, Excel, and HR databases Strong administrative and organisational skills Ability to manage sensitive information and enquiries with tact, empathy, and confidentiality Ability to prioritise workload, manage conflicting priorities, and meet deadlines under pressure High level of attention to detail and accuracy Ability to work independently and as part of a team Ability to produce and support the development of training materials Ability to use own initiative and respond flexibly to changing needs Proactive, solutions-focused approach
Desirable
Effective diary and schedule management skills
Qualifications Essential
Educated to GCSE level or equivalent qualification, including English and Mathematics - grades AC NVQ Level 3 or equivalent in Business Administration Evidence of ongoing personal development
Desirable
Certificate in Personnel Practice CLAIT, ECDL, or equivalent IT qualification Willingness to undertake further training and continuous professional development
Employer details Employer name Your Healthcare CIC
Address Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website http://www.yourhealthcare.org (Opens in a new tab)