About this role
Job summary
This is a fixed term contract for 2 years.
We are looking for an organised, proactive and highly professional Business Manager to support effective business management across the BSW Hospitals Group Digital Service, working directly to the Group Chief Digital and Information Officer.
This two-year fixed-term role is an excellent opportunity for someone with strong governance, administrative and organisational skills to contribute to a newly formed and complex Group Digital Service across three care organisations. Working with existing business management colleagues, senior digital leaders and wider stakeholders, you will support effective governance, robust business processes and oversight of performance, risk, finance and delivery priorities.
Main duties of the job
The post holder will support key business functions across Group Digital Services, including governance, risk, performance, finance and administration.Support performance reporting and preparation of information for reviews and key meetings.Maintain governance processes including risk registers, financial management, action logs, audit plans and contract management.Plan and support meetings, workshops and events, including Group CDIO and the senior digital leadership team diaries, papers, minutes and action tracking.Handle sensitive and confidential information with discretion, professionalism and sound judgement.
Additional informationThe role will involve hybrid working and may be based at any BSW Hospitals Group site, with occasional travel between sites as required by the service.If you are highly organised, confident working with senior colleagues and motivated to support an effective group digital service, we would welcome your application.Applicants are encouraged to submit their application as early as possible, as the vacancy may close before the advertised closing date if a high number of applications is received.Shortlisted candidates will be invited to attend an interview, to be scheduled from week commencing Mon 24th August.For further information, please contact the hiring manager, Jonathan Luff, Group Director of Applications, [email protected]
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job description Job responsibilities
Supporting the Senior Business Manager with the monitoring of quality and performance targets across Informatics for both SFT and GWH and the production of monthly data/information to be presented at performance reviews and similar meetings. Responsible for ensuring both the departments maintain robust governance processes including department risk registers, incident management, minutes and action logs for key meetings, audit plans are completed in a timely fashion and contract management is effectively undertaken. Supporting senior colleagues to ensure capital and revenue budget monitoring is kept up to date with variances understood, investment plans are monitored, business cases are produced to acceptable standards and outstanding invoices are resolved. Operate under a high level of discretion and confidentiality, whilst ensuring that responses to deadlines are met. Responsible for the line management and performance of the admin team lead including co-ordination of workloads, annual leave, appraisals and sick leave absences to ensure an effective function is provided in times of absence. Plan and organise complex activities or programmes of work requiring formulation and/or adjustment. For example, organising workshops, including selection of venue, provision of materials, hospitality and organising multi-professional meetings. Work on projects as directed by the Senior Business Manager; including event management and co-ordination. Develop and implement business policies which impact across both organisations as requested by the Senior Business Manager. Plan for situations that are known and ensure work is re-prioritised to accommodate unexpected situations and interruptions. Respond to new demands in the role and build those responses into sustainable systems and processes. Exercise initiative in responding to requests for information / action, including referral to appropriate senior staff, particularly in politically sensitive situations. Cover administrative support to allocated meetings including agenda preparation, collation of meeting papers, and transcription of minutes and co-ordination of action log in the admin team leads absence. Maintain efficient electronic and paper based filing systems to comply with the needs of Informatics; with knowledge and application of the General Data Protection Regulations (GDPR) and Freedom of Information (FOI) Act. Advanced use of IT packages; including manipulation of data. To take leadership decisions in line with Trusts values. Authorised signatory for travel arrangements, meeting expenses and general spend. Complete audits necessary to area of work.
Communication: To communicate clearly and effectively with all staff including internal informatics staff, line manager, senior informatics management, Executive and other personnel, both within and outside the Trusts in line with the Trusts values and behaviours. To deal with telephone complaints in line with the Customer Care policy To communicate tactfully, sensitively and effectively with patients and carers to ensure their concerns and issues are quickly notified to the relevant Director or Manager.
Staff Management and Development: To provide day to day line management of the admin team lead. Lead recruitment and subsequent retention of staff ensuring that all new staff receive the appropriate induction and training to enable them to carry out their duties. Monitor and review the performance of individuals within the team and take action as appropriate.
Training: To undertake any necessary training that is required to fulfil the objectives of the post and enhance personal knowledge and development. Ensure compliance with all statutory and mandatory training.
Management of Resources: Authorised signatory for small cash financial payments and for purchase of physical assets in line with Standing Financial Instructions.
Person Specification
Skills / Experience Essential
Knowledge of secretarial, administrative procedures and systems and project management acquired through degree or relevant experience plus additional training and experience to post grad diploma level equivalent Knowledge of an IT related working environment and working practices within Proven administration experience and knowledge of secretarial procedures. Understanding of project management concepts and principles, having practical experience of working in a project management environment. Computer literate and advanced use of Microsoft Office.
Desirable
Project management experience Experience of working in a health care environment. Experience of risk management and maintaining a risk register Experience of development and maintaining governance processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Great Western Hospitals NHS Foundation Trust
Address Great Western Hospitals
Marlborough Road,
Swindon, Wiltshire
SN3 6BB
United Kingdom
Employer's website https://www.gwh.nhs.uk/ (Opens in a new tab)