About this role
Job summary
The High-Volume User (HVU) team currently provide assessment and community support to patients who frequently attend the Accident and Emergency Department at the University Hospital North Midlands (UHNM). High intensity users of A&E departments have been identified as having a high impact on the wait times and flow of the hospital and other emergency services and health systems. If this patient group are not linked into services, A&E can become the default position. Vulnerable patients who attend A&E due to a combination of physical, psychological, and social factors often require a multidisciplinary team approach to tackle their complex and diverse issues. The HVU team will support high intensity users of A&E, linking them into the most appropriate community service in the health, mental health and/or social care or community system that is best able to meet their needs.
Main duties of the job
With a variety of management techniques and interventions, the team offers individuals with complex mental and physical health difficulties clinical and practical support. Candidates must have a flexible approach that adapts to the needs of patients, their families, and carers. Working as a mental health professional in a reputable team, the role entails assisting a complex caseload of clients with a range of mental, physical, and social needs in addition to serving as the clients allocated practitioner.
In order to help people and enhance their overall quality of life, practitioners will work closely with them in their homes or communities. This position includes patient assessment, care/support, risk assessment development, collaborative care planning, and patient document management. In addition, you should become an advocate for the individuals in your care, offering them support and guidance.
We are looking for a motivated individual with strong teamwork abilities who will foster teamwork, respect, honesty, accountability, excellence, and compassion. We're seeking someone who wants to expand their knowledge and skills in this field. You should be a competent and motivated practitioner with relevant proven experience who aligns with the Trust's principles and your governing Professional body. You will be part of a multidisciplinary team that provides community assessments and therapeutic interventions.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.
Job description Job responsibilities
Key Duties/Responsibilities To act at all times in accordance with the Nursing & Midwifery Council (NMC) code of professional Conduct or relevant professional body. To perform all aspects of the role in accordance with Trust policies and other national bodies. To participate in the assessment of care needs and the development implementation and evaluation of individual care plans. To provide specialist advice to other members of staff and act as a role model. In conjunction with the Team Manager, to take responsibility for setting, maintaining and evaluating standards of care throughout the 24-hour period. To liaise with all members of the multi-disciplinary team and outside agencies in the implementation of patient care. To ensure that care activities are research based and in keeping with changes in the field of activity. To contribute to the development of ideas and innovative practice. To initiate and participate in departmental audit as requested by the Team Manager.
Person Specification
Qualifications Essential
Registered Mental Health Nurse or equivalent 1st Level Mental Health Nurse Educated at Degree level or above Evidence of continued professional development. Teaching skills. Computer Skills. Mentorship Training
Experience Essential
Post-registration experience to post-graduate diploma or Master's level. Evidence of clinical development/management of change. Collaborative working. Ability to provide managerial and clinical leadership. Ability to have overall 24-hour responsibility for the clinical area and MDT team. Ability to delegate. Ability to induct any staff member to the area with confidence. Sound experience in area applied for or experience in an equivalent area. Ability to tackle staff management issues, i.e. complaints and disciplinary issues. Motivated and innovative. Setting, monitoring and maintaining standards, ensuring high standards. Able to monitor staff performance and undertake PRs/action to redress poor performance. Ability to formulate and implement new ideas.
Knowledge Essential
Effective inter-personal skills. Evidence of Scope of Professional Practice.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name North Staffordshire Combined Healthcare Trust
Address Crisis Care Centre, Harplands Hospital
Stoke-on-Trent
ST4 6TH
United Kingdom
Employer's website https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)