About this role
Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE FOR EVERY PATIENT
Were looking for a friendly, organised and customerfocused Receptionist to join our busy diagnostic and MSK service on a part-time basis. This is a key frontofhouse role where youll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive.
Working as part of a supportive administration team, youll play a vital role in ensuring the smooth running of clinics and delivering a highquality, patientcentred service.
Working pattern (34.75 hours per week):
Monday: 07:45 19:00 (10.75 hours) Tuesday Friday: 07:45 14:15 (6 hours per day) This is a great opportunity for someone who enjoys working in a fastpaced healthcare environment and takes pride in delivering excellent customer service.
Main duties of the job
As our receptionist, you will be:
Welcoming patients and booking them in for diagnostic and MSK appointments. Managing telephone enquiries and responding to patient queries in a professional and timely manner. Preparing clinic lists and ensuring all paperwork is ready ahead of appointments. Scheduling appointments and supporting the smooth flow of clinics. Maintaining accurate data entry and administrative records Supporting the wider team with general administrative duties and providing cover where needed. Delivering a professional, respectful and patientfocused service at all times. Assisting with chaperoning duties during patient appointments when required.
About us
With your previous experience in an administrative or customer service role, you will also have:
Excellent communication skills and a confident, friendly telephone manner. Strong organisational skills with the ability to prioritise and manage a busy workload. Good IT skills, including data entry and use of office systems. High attention to detail and a professional, confidential approach. Ability to work well both independently and as part of a team. A flexible and proactive attitude, with the ability to work in a fastpaced environment. Desirable: experience within a healthcare setting or knowledge of medical terminology. What you can expect in return;
A full-time equivalent salary of £24,804 per annum Work 34.75 hours per week An extensive range of wellbeing and lifestyle benefits Annual leave (increasing with service) plus bank holidays To apply for the role, click on the link below. If you have any questions, contact [email protected] in our friendly resourcing team.
Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date for that reason it is encouraged that you do not delay in your application.
Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.
Job description Job responsibilities
For more information, review the attached the job description or contact [email protected]
Person Specification
Qualifications Essential
Previous experience in an administrative or customer service role. Excellent communication skills and a confident, friendly telephone manner. Strong organisational skills with the ability to prioritise and manage a busy workload. Good IT skills, including data entry and use of office systems. High attention to detail and a professional, confidential approach. Ability to work well both independently and as part of a team. A flexible and proactive attitude, with the ability to work in a fast paced environment.
Desirable
Experience within a healthcare setting or knowledge of medical terminology.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Practice Plus Group
Address The Merlin Centre
Lancaster Road
High Wycombe
Buckinghamshire
HP12 3QL
United Kingdom
Employer's website https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)