About this role
Job summary
If you're a motivated and reliable team player who thrives in a busy clinical environment where every day is different, join our new Minor Injuries team and help shape the future of urgent care at Southmead Hospital.
This role combines healthcare portering, patient support and operational duties within our Minor Injuries Unit, ensuring the smooth running of the service and a positive patient experience.
You will be responsible for escorting and transferring patients; transporting equipment, documents and supplies throughout the department; preparing areas for patient care; managing stock levels; and helping maintain a safe, organised and welcoming environment.
With a friendly, approachable manner and excellent communication skills, you will play an important role in supporting patients and families who may feel concerned or distressed when attending the Minor Injuries Unit.
You will be able to prioritise tasks effectively, supporting the smooth running of the unit and enabling clinical teams to deliver safe, efficient patient care.
As the role involves manual handling and regular patient interaction, you must be able to meet its physical and emotional demands.
Whilst experience in healthcare, portering, facilities, hospitality, retail, warehouse or other customer-facing environments would be beneficial, we are equally interested in your values, attitude and willingness to learn. Full training will be provided.
Main duties of the job
As part of this role, you will:o support patients and clinical teams with the movement and transfer of patients using wheelchairs and trolleys,o escort patients, equipment, documents and supplies safely around the department,o support clinical staff with preparing areas for patient careo respond promptly to requests for colleague to support the smooth running of the unit.
You will be responsible for:o stock management and organisation,o checking and replenishing clinical and non-clinical supplies,o ensuring treatment rooms and storage facilities are fully stocked and organised,o receive, unpack and distribute deliverieso report shortages, damaged equipment or expired stock.o Keeping the Minor Injuries Unit clean, tidy and well organised.o Supporting infection prevention and control standards.o Cleaning equipment and designated areas in line with Trust procedures.o Managing linen and waste safely and appropriately.o Reporting any hazards, maintenance concerns or equipment faults.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.
Job description Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Undertake manual handling tasks safely. Push wheelchairs, trolleys and equipment. Spend significant periods of time walking and standing. Work around patients with injuries, illness and distress. Support care for vulnerable patients and relatives. Maintain professionalism when managing challenging situations.
Person Specification
Education Essential
Basic literacy and numeracy skills Willingness to undertake NHS role specific mandatory training including Health & safety and manual handling Health & safety Awareness
Work experience Essential
Ability to undertake practical tasks including moving equipment, maintaining clean and tidy areas, following guidance Basic IT skills and ability to learn electronic record keeping systems
Desirable
Experience in a healthcare or support role (portering, cleaning, facilities, retail, warehouse)
Knowledge & Skills Essential
Ability to work effectively as part of a multidisciplinary team Understanding of confidentiality in healthcare Awareness of infection control, safe waste disposal and linen handling
Personal qualities Essential
A desire to work in healthcare Commitment to equality diversity and inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bristol NHS Foundation Trust
Address Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk/ (Opens in a new tab)