Now hiring

Dispatcher @ Seasideplumbing

Bishopville, MarylandOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

🌊 Who We Are

At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.

We believe:

• Service should feel human, not transactional

• Customers should feel informed, cared for, and confident

• The right technician in the right home matters

• And a career here can be something you’re proud of—not just something you do

We’ve built a company where people grow, customers trust us, and the bar is set high.

⚠️ Let’s Be Clear (Read This First)

This is not for everyone.

This is not just answering phones or moving jobs around. This is not a slow-paced, low-pressure role.

This is a high-performance coordination role where:

• Urgency matters

• Organization matters

• Communication matters

You are responsible for matching the right technician to the right job—and keeping the entire day running smoothly.

If you struggle with multitasking, prioritization, or fast decision-making—this is not the place for you.

👉 We are where the best come to become elite.

📞 What You’ll Do

As a Dispatcher at Seaside, you will:

• Evaluate incoming calls and assign the right technician to each job

• Prioritize urgent calls and adjust schedules in real time

• Communicate clearly with technicians throughout the day

• Keep customers updated on technician arrival and job status

• Ensure accurate job details are relayed to the field

• Reschedule appointments when needed while maintaining customer satisfaction

• Record and track service calls and updates

• Support the team with administrative tasks as needed

đź’Ş What Success Looks Like Here

• The schedule runs efficiently and stays full

• Technicians are in the right place at the right time

• Customers feel informed and taken care of

• Communication between office and field is clear and consistent

• You stay calm, focused, and organized under pressure

• You take ownership of the day’s outcomes

đź§  What Makes This Role Different

This is not just dispatching.

We invest heavily in:

• Training and development

• Building strong communication skills

• Creating a team that supports each other

You won’t just manage a schedule here— 👉 You’ll help drive the success of the entire operation.

đź’° Compensation & Benefits

We believe great people deserve to be taken care of.

• Competitive pay: $22-25/hour

• 100% paid health, dental, and vision (for you AND your family)

• $15,000 company-paid life insurance (with upgrade options)

• 401(k) with 4% match

• Profit sharing

• Paid training

• Paid time off and holidays

👉 Very few companies offer what we offer. We mean that.

đź§© Who This Is For

This role is a great fit if you:

• Thrive in a fast-paced, ever-changing environment

• Are highly organized and detail-oriented

• Communicate clearly and confidently

• Enjoy problem-solving and thinking on your feet

• Take pride in supporting both customers and your team

đźš« Who This Is NOT For

This is NOT a fit if you:

• Struggle with multitasking or prioritization

• Get overwhelmed easily under pressure

• Avoid communication or decision-making

• Prefer slow-paced or repetitive work

• Don’t take ownership of outcomes

đź’™ Our Values

These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together.

• Ownership — Take initiative. Own the outcome. Leave it better than you found it.

• Empathy — Lead with humanity, care and understanding.

• Courage — Embrace discomfort. Do the hard things. Growth follows.

• Gratitude — There is always something to be grateful for. Find it. Share it.

• Authenticity — Be your weird self and respect that in others. You shine brighter that way.

🔥 Final Word

There are easier jobs out there.

But if you’re looking for:

• Growth

• Opportunity

• A team that actually cares

• And a role where you play a critical part in daily success

👉 This might be it.

đź“© Apply Now

If you’re ready to raise your standard and be part of a high-performing team, we’d love to meet you.

Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives. 22-25

Skills

Administrative

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores