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Seafreight Specialist (INTERNAL OPENING) @ Expedock

Not specifiedOnsiteFull-time
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About this role

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential.

About the Role

We’re looking for a Specialist Seafreight to support the coordination and execution of international ocean freight shipments. You’ll be responsible for maintaining accurate shipment data, managing documentation, tracking shipment progress, and coordinating with carriers, logistics partners, and overseas teams.

This role is ideal for someone with a strong background in ocean freight operations and freight forwarding who is highly organized, detail-oriented, and comfortable working in an international environment.

What You’ll Do

• Coordinate and monitor international ocean freight shipments from planning through delivery

• Maintain accurate shipment data, planning sheets, and records in the ERP system

• Obtain, verify, and update shipment information from shipping lines, hauliers, logistics partners, and overseas offices

• Manage shipping documentation and support customs-related processes

• Track shipment progress and proactively address delays, exceptions, and operational issues

• Coordinate with internal teams, carriers, agents, and overseas offices to ensure timely shipment updates

• Support KPI achievement, cost control, and process improvement initiatives

What We’re Looking For

• Proven experience in ocean freight operations and freight forwarding — required

• Solid knowledge of international shipping procedures, documentation, and supply chain processes

• Experience using ERP or Transport Management Systems (TMS)

• Proficiency in Microsoft Office

• Strong English communication skills (B1/B2 level or higher)

• Excellent organizational, communication, and problem-solving skills

• High level of accuracy and attention to detail

• Ability to work independently in a remote, international environment

Technical Requirements

• Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps

• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps

• Quiet, conducive home workspace

• OPTIONAL: Wired Ethernet connection preferred during work hours

• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock

• HMO coverage and leave credits become available after three months of engagement.

• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.

• Structured Engagement & Training: Start strong with a structured engagement program and client-specific training designed to help you quickly master your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

• Evaluate your qualifications and suitability for current and future roles

• Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience

• Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Skills

Service Delivery Team

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