About this role
Overview
Team LeaderAs a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like its yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nations favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UKs rest stop experience.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
What's involved?
Taking the lead on shifts to support your colleagues in delivering unbeatable experiencesMaking the most of peoples talents theyre in the right place to maximise salesTraining and accrediting new BaristasGetting familiar with new recipes and ranges, and sharing the exciting news with the teamDriving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scoresBecoming a brand ambassador and helping us shine A bit about you
A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader?
Reliability to open and close the store safely and on timeTeam leadership experience in a buzzing environmentAbility to take on shared responsibility whilst on shift and support team membersA love of turning knowledge and know-how into hot ideas to help your store succeedWillingness to learn and be bold, brave and action-orientatedFlexible approach and can-do attitude, as each day offers exciting new challenges What we can offer
We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
£27,700 per annual40 hours per weekAnnual bonus up to £3,445paUp to 60% colleague discount across our franchise partner brandsEnhanced benefits, including, sick pay, enhanced family friend benefits and life assuranceFantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us
Were Moto, were the future of motorway rest stops and we want you to be part of that future. A role at the UKs largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples journeys through life for nearly 60 years. We dont just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, were also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.Working for moto is truly amazing, but dont just take our word for it, weve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.