About this role
Job Scopes • Proactively fulfills IT service requests and resolves incidents for all VIP staff. • Provides preparation, rehearsal, and standby support for VIP meetings and video conferences. • Builds and maintains separate device profiles for VIPs. Job Requirement Higher-Diploma / Degree in Information Technology or related discipline. - 3-5 years of IT support experience, focusing on VIPs or C-level executives. - Strong proficiency in Mobile Device Management (MDM) and VIP device profile maintenance. - Expertise in Video conference setup and standby support. - High level of professionalism; willingness to handle non-VIP tasks on a shared resource basis. - Strong communication skills in both written and spoken Chinese and English. - Working Windows: Mon – Fri, 08:00 - 19:00; Sat, 08:00 - 14:00 - Working Location: Customer Office