About this role
Job Description To provide a high-quality campus porter service, supporting the safe and professional movement of goods, furniture, and equipment, and delivering room setups, logistics, and general facilities support. This is a frontline, customer-facing role and the porter is an ambassador for Facilities in ensuring high standards of presentation, responsiveness, and customer service at all times. 8:00am – 4:30pm, Monday to Friday (Full Time) with occasional requirement for weekend Job Responsibilities Carry out porterage duties including the collection, delivery, and relocation of furniture, parcels/postage, equipment, and supplies across multiple buildings. Deliver room setups and breakdowns for meetings, conferences, and events — ensuring setups match the agreed layout prior to handover. Proactively monitor condition of public spaces and teaching rooms, ensuring they are tidy, safe, and ready for use (e.g., chairs aligned, consumables replenished). Conduct routine internal and external building checks, reporting maintenance or safety issues. Support site operations including waste management, recycling, and general housekeeping in assigned areas. Provide access and escort support to contractors, visitors, and delivery services. Assist with building moves and office relocations. Respond to Helpdesk tasks and close out requests so there is a clear record of work completed. Drive a company vehicle between locations and maintain vehicle logs when required. Banking – responsible for the secure weekly delivery of prepared bank lodgements to the designated bank, in accordance with agreed procedures and security requirements. Ensure all work is carried out safely and in line with procedures, risk assessments, and compliance requirements. Qualifications Essential Full clean driving licence Physically fit for manual handling activities Reliable, punctual, and able to work independently or as part of a team Strong customer service and communication skills Ability to prioritise multiple tasks and manage time effectively Positive and proactive attitude High attention to detail, particularly with room setups and event preparation Desirable Experience in facilities, estates, maintenance, or porter roles Manual handling training, First Aid Training, Fire Warden Training. Experience using CAFM/helpdesk systems Knowledge of building safety and facilities procedures Additional Information Uniform and training provided Occasional early starts, evenings, or weekend support required for events (notice will be given) Professional appearance is required as the role interacts regularly with staff, members, trainees, and external visitors