About this role
Exceptional Hospitality Starts with You As a Reservations Agent, you are responsible for accurately recording and processing reservations while maximizing room sales through proactive selling and up-selling techniques, ensuring every interaction reflects the light and warmth of Hilton hospitality
Here's what you'll do during a typical day:
• Assist guests with reservations: Provide friendly and professional assistance with reservation enquiries, bookings, amendments, and cancellations, ensurin