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Exceptional Hospitality Starts with You The Managing Director of The Avenues Riyadh is a distinguished leader and brand ambassador, entrusted with leading and elevating three iconic brands within one of the region’s most significant mixed-use developments: Waldorf Astoria, Conrad and Canopy. Inspiring with authenticity and leading with intention, the Managing Director is responsible for the overall strategic, operational and commercial performance of all three hotels, while shaping a curated luxury guest journey at Waldorf Astoria and ensuring each brand delivers a distinctive and market-leading experience. Through personalised, thoughtful service, strong commercial leadership and a culture of excellence, the Managing Director creates exceptional outcomes for guests, Team Members and owners across the entire development. About the Waldorf Astoria Brand Live unforgettably. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates unforgettable experiences for our discerning travellers. About the Property The Avenues – Riyadh represents one of the most ambitious mixed-use developments in the Kingdom of Saudi Arabia and is set to become a defining destination within the region. Located at the intersection of King Salman Road and King Fahad Road in northern Riyadh, the development spans more than 390,000 square metres and will bring together world-class retail, hospitality, entertainment, lifestyle, and residential experiences in a single integrated destination. At the heart of the project is Hilton’s luxury and lifestyle portfolio, featuring three iconic hotels: Waldorf Astoria Riyadh The Avenues (389 rooms and suites), Conrad Riyadh The Avenues (419 rooms), and Canopy by Hilton Riyadh The Avenues (468 rooms). Together, these properties will offer more than 1,200 guestrooms, extensive dining and leisure facilities, meeting and event spaces, wellness offerings, and the potential addition of branded residences. The development's landmark towers will redefine Riyadh’s skyline. Waldorf Astoria will occupy a striking 31-storey tower featuring luxury accommodations, signature dining venues, grand ballroom facilities, a world-class spa, and rooftop experiences overlooking the city. Conrad and Canopy by Hilton will be housed within interconnected towers designed to deliver distinctive luxury and lifestyle experiences while benefiting from shared infrastructure and integrated guest amenities. As one of Hilton’s most significant luxury developments globally, The Avenues – Riyadh offers a unique opportunity to shape the future of hospitality in one of the world’s fastest-growing markets, creating an unparalleled destination for residents, visitors, and international travellers alike.
How You’ll Make an Impact As a Managing Director at a Waldorf Astoria, Conrad and Canopy property, you’re not just leading the strategic hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Your responsibilities will include: Lead the overall performance of The Avenues Riyadh: Provide strategic, operational and commercial leadership across the Waldorf Astoria, Conrad and Canopy hotels, ensuring each brand delivers exceptional guest experiences, strong financial performance and distinctive brand positioning while contributing to a cohesive market presence across the development. Shape and execute the long-term vision for the development: Define and deliver short- and long-term business strategies, oversee pre-opening, launch and stabilisation activities, and ensure decisions support the interests of the hotels, their respective brands, the ownership group and Hilton's long-term vision. Drive commercial performance and owner returns: Oversee revenue generation, profitability, budgets, forecasts and capital investments across the portfolio, maximising GOP, EBITDA and long-term asset value while balancing operational excellence with exceptional guest experiences. Act as the primary owner and stakeholder relationship holder: Build and maintain trusted partnerships with ownership, Hilton stakeholders and regional teams, providing strategic recommendations, transparent communication and performance reporting to ensure alignment on priorities, investment objectives and future growth. Lead the Waldorf Astoria as General Manager: Directly oversee the operations, guest experience, commercial performance and team culture of the Waldorf Astoria, supported by a Hotel Manager, while ensuring the highest standards of luxury hospitality and brand excellence. Guide and inspire hotel leadership teams: Provide leadership, direction and governance to the General Managers of Conrad and Canopy, fostering accountability, collaboration and performance while preserving the distinct identity, guest proposition and positioning of each brand. Drive commercial and revenue excellence: Oversee cluster sales, marketing and revenue management strategies across the development, maximizing performance across all business segments and ensuring the optimal utilisation of guestrooms, meeting and event spaces, and food and beverage venues. Ensure operational excellence across the portfolio: Maintain brand compliance and operational integrity across all properties, drive continuous improvement initiatives, and identify opportunities to enhance efficiencies, scalability and service delivery across shared functions and resources. Build a culture of high performance and inclusion: Develop exceptional leadership teams, strengthen succession pipelines, support Saudization objectives and foster a culture that is unified in purpose while reflecting the unique character and service ethos of each brand. Partner on development and pre-opening initiatives: Work closely with regional Operations, Openings & Transitions, and Architecture, Design & Construction teams to ensure successful project delivery, brand compliance, talent readiness and seamless hotel openings.
What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Hilton’s Managing Directors lead with presence and purpose, represent the brand with distinction, inspire teams, and elevate the guest journey through thoughtful, intentional leadership. The ideal candidate is a strategic and polished leader with a strong focus on owner relations, commercial performance, and operational excellence. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Proven experience as a General Manager, Managing Director, Area Vice President or equivalent senior leader within luxury and lifestyle hospitality, with a track record of leading complex operations and delivering sustained business performance. • Extensive multi-property, cluster or regional leadership experience, with the ability to balance the needs of multiple brands while creating alignment around a shared strategic vision. • Demonstrated success operating within mixed-brand environments, with a strong understanding of how to preserve distinct brand identities while maximizing synergies across a wider development or portfolio. • Strong commercial, financial and asset management acumen, including experience overseeing large-scale budgets, capital investments, forecasting, profitability and long-term value creation for owners and stakeholders. • Proven pre-opening, opening and stabilization experience, with the ability to lead complex projects, build high-performing teams and successfully launch new hospitality concepts. • Exceptional owner relations and stakeholder management skills, with a track record of building trusted partnerships, influencing senior stakeholders and aligning diverse interests to achieve strategic objectives. • Degree in Hotel Management or equivalent • GCC experience highly preferred • Fluency in English (spoken and written)