About this role
With 48,000 colleagues in over 140 countries, we help organizations make forward-thinking choices about their people, their investments and the risks they face. Joining our industry-leading Corporate Risk & Broking (CRB) team, you’ll be part of this impact right from the start. Willis Towers Watson (WTW) is one of the world’s largest insurance brokers and risk advisors. We provide a broad range of services and solutions to thousands of clients, ranging from small businesses to the largest multinational corporations, that include insurance risk assessment, insurance risk management and advisory, risk transfer and placement, and claim advocacy.
Intern - Account Executive As a final year student, you will undertake this internship alongside your academic commitments, with the expectation that you will dedicate 24-32 hours per week to WTW. You’ll work closely with experienced brokers and sales professionals, learning how to engage clients, prepare proposals, and support end-to-end broking activities. In addition to on-the-job training, you’ll participate in a curated program of technical and soft-skills workshops designed to accelerate your professional development. You’ll gain hands on experience in the following areas: Client Servicing Support
• Assist in responding to client inquiries and preparing meeting materials
• Shadow Account Managers and support client engagement activities
• Support the preparation of quotations, proposals, and policy documents
• Follow up with daily documentation
Market Exploration
• Conduct research on industry trends and insurance products
• Conduct research on potential client profiles, including company size, workforce scale, and other relevant indicators. Explore emerging trends in foreign direct investment (FDI) across key regions in Vietnam
Client Outreach & Telesales Support
• Make outbound calls to prospect to set up 1st meeting and maintain effective pipeline follow up.
• Assist in scheduling appointments and follow-ups for Account Managers
• Respond to client inquiries via phone and email, ensuring timely response and accurate information
Operational & Administrative Tasks
• Maintain accurate records in internal systems
• Assist in claim data collection and premium tracking
• Coordinate with internal teams to ensure timely and service delivery
Training & Mentorship
• Attend workshops on insurance fundamentals and broking processes
• Participate in case studies, simulations, and shadowing sessions
Work styles This is a hybrid role, with the expectation that you will be in the office for three to four days each week. Three days in office presence in mandatory for the first three months to aid with your learning and will be reviewed for the last two months. The Application Process
• Stage 1: Online application • Stage 2: Pre-recorded video interview and recruiter review • Stage 3: Face to face interview • Stage 4: Offer and onboarding We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]
The Requirements
• Final-year bachelor’s degree students (pre-graduate) – studying Finance, Economics, Business Administration, Insurance, Foreign Languages • Good communication and presentation skills • Strong knowledge in Microsoft Office • Strong English language skills, both oral and written (part of the application and assessment will be in English) • Chinese language Hsk 5 and above is a plus • 24-32 hours minimum per week • To be a citizen or permanent resident of Vietnam • Adept at building rapport and communicating with a broad range of stakeholders to meet the on-going needs of clients