About this role
Responsibilities:
• Ensures all contract transactions are done accurately and on time. • Ensures all required information is logged in the appropriate systems and databases. • Provides accurate solutions to contract issues and concerns raised by the market units or other points of contact. • Liaises with the market units regarding any detail/s not sufficiently clear to ensure transactions are accurate. • Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team. • Ensures that proper monitoring is in place and required reports are delivered in a timely manner. • Pays close attention to details and has the ability to perform all duties with the least amount of supervision. • Performs other duties that may be assigned in the line of work.
Requirements:
• Fresh graduates or candidates with 1–3 years of relevant work experience. • Bachelor’s degree in any course. • Strong administrative, analytical, and organizational skills, with high attention to detail. • Demonstrates initiative, ownership, and the ability to work with minimal supervision. • Effective time‑management skills and the ability to handle high volume transactions and multiple tasks. • Strong teamwork and collaboration skills. • MS Office proficient. • Ability to work and multi-task in a fast-paced environment. • Basic understanding of service operations or the service business is an advantage.
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