About this role
Project Planning & Management
• Collaborate with Product, Technology, Operations, Risk, • Conduct stakeholder interviews, workshops, and consultations. • Gather, document, and validate business requirements. • Develop Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS). • Translate business requirements into technical specifications. • Develop project scopes, schedules, budgets, and implementation plans. • Coordinate project teams and external vendors. • Manage multiple Mobile Money projects simultaneously
Product Launch Management
• Collaborate with Product, Technology, Operations, Risk, • Conduct stakeholder interviews, workshops, and consultations. • Gather, document, and validate business requirements. • Develop Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS). • Translate business requirements into technical specifications. • Develop project scopes, schedules, budgets, and implementation plans. • Coordinate project teams and external vendors. • Manage multiple Mobile Money projects simultaneously
Product Launch Management
• Coordinate SIT, UAT, pilot, dry runs, cutover and hypercare activities. • Track project scope, milestones, dependencies, risks, issues and deliverables. • Coordinate vendors and technology partners to ensure agreed deliverables are completed on time • Coordinate defect resolution and ensure successful retesting before production deployment • Prepare project status reports and provide regular updates to management • Ensure readiness across Operations, Customer Service, Finance, Compliance and Marketing Functions
Product Enhancement & Innovation
• Identify opportunities for new Mobile Money products and services. • Support design and rollout of: • Wallet services • Merchant payments • Bulk payments • International remittances • Savings and lending products • Airtime and utility payments
• Conduct market and competitor analysis.
Regulatory & Compliance Support
• Ensure compliance with Central Bank regulations. • Support AML/CFT controls. • Ensure compliance with data privacy requirements. • Participate in audits and regulatory reviews.
Risk Management
• Manage implementation risks. • Maintain project risk registers. • Escalate critical issues. • Ensure project governance compliance • Ensure business continuity during implementation.
Vendor & Partner Management
• Manage Airtel Money platform vendors. • Coordinate integrations with: • Banks • Fintechs • MNOs • Payment gateways • Switches • Government systems
Relevant Experience
• Bachelor’s degree in Information Technology, Information Systems and Computer Science. Professional certifications in Business Analysis, Project Management, Agile Delivery are highly desirable • 3-5 years' experience in Business Analysis, Project Management, Product Delivery, or Digital Financial Services. • 2-4 years' experience within a Mobile Money, Fintech, Banking, Payments, or Telecommunications environment. • Experience managing end-to-end project lifecycles from requirements gathering through implementation and post-go-live support. • Experience using data and analytics to support business decision-making. • Experience developing operational and management reports using tools such as Power BI, Tableau, Excel, or SQL. • Ability to analyze transaction trends, customer behavior, product performance, and operational KPIs.