About this role
Sourcing Operations Execution: • Execute sourcing requests including RFQ preparation, response tracking, and price comparisons as per defined SOPs. • Ensure accurate and timely closure of sourcing service requests while adhering to SLAs.
Process Compliance & Documentation: • Ensure adherence to sourcing policies, approval hierarchies, and governance controls in daily transactions. • Maintain sourcing documentation including RFQs, vendor responses. • Support audit preparedness by ensuring accuracy and completeness of sourcing data in the system. • Report any compliance deviations or process issues to the Lead – Sourcing.
Stakeholder Coordination: • Coordinate with procurement requesters, vendor representatives, and internal teams for smooth processing of sourcing transactions. • Resolve basic queries from business units and escalate complex issues to the sourcing lead. • Collaborate with master data, governance, and contracts teams to align sourcing activities. • Support vendor communications for document collection and clarification during the sourcing process.
MIS & Continuous Improvement Support: • Update sourcing trackers, dashboards, and MIS reports as per the review cadence. • Assist in monitoring sourcing KPIs such as turnaround time, compliance adherence, and request closure rates. • Contribute ideas for improving sourcing efficiency, turnaround time, and vendor experience. • Support adoption of new tools, workflow changes, and automation initiatives within sourcing operations.
People and Performance Management • Ensure each operations team lead and operations team members (new /existing) are inducted to new operations model, expectations and governance mechanism including critical business scenarios • Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members.
Compliance, Governance & Service Delivery: • Drive adherence to SLAs/KPIs across PO processing and post-PO operations. • Ensure contract and purchase order compliance through proactive monitoring of exceptions and deviations. • Leverage SAP MM, Ariba Commerce Automation, and workflow tools to ensure process visibility and efficiency.
Educational Qualification:
• Graduate degree in Commerce, Management, or Engineering. • Certifications in Procurement or Sourcing Operations (optional).
2–5 years of experience in procurement operations, sourcing execution, or techno-commercial support.