About this role
SHAFTER EXPRESS - Combined Act Shift Mgr (Ret)
Job Description: Provides oversight of retail operations and staff during assigned shift. Operating in a combined operation (under same roof or within close proximity) of Retail/Food, Retail/Retail (remote locations only), or Retail/Services. (See volume standards for further clarification).
Additional Qualifications/Requirements: APPLICANTS MUST BE ABLE TO WORK FLEXIBLE HOURS, TO INCLUDE WEEKENDS AND HOLIDAYS
Job Qualifications: 1 year of retail, food and/or services management/supervisory experience is required. The hiring supervisor may accept successful completion of one of the following training programs as a substitute for one year of experience: Retail/food: National Brand Fast Food (NBFF), Exchange Restaurant Operations Management Academy (ROMA), Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs.Retail/services: Exchange Retail Management Training (RMT) or Retail Management Academy (RMA) training programs. -Must complete ServSafe (5460) within 30 days of assuming position (retail/food only).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Resolves day-to-day issues that arise during shift. Ensures customer service is maintained at a high level, identifying ways to enhance customer satisfaction. Supervises, trains, develops, and schedules associates for current positions and future growth. Assists with the coordination of sales promotion activities. Performs other duties as assigned.