About this role
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT: As a Lead Software Developer at OpenText, you will provide technical leadership for the Messaging Channels Platform, focusing on building high-volume, reliable, and scalable messaging capabilities. You will lead the development of distributed messaging services supporting Email, WhatsApp, SMS, and RCS. You will drive technical decisions, engineering standards, and best practices while working closely with Product Management, Architecture, Engineering, Security, DevOps, and Cloud Operations teams. WHAT THE ROLE OFFERS:
• Lead the design and development of high-volume, low-latency messaging services.
• Build and maintain microservices using Java, Spring/Spring Boot, REST APIs, Docker, and Kubernetes.
• Develop event-driven solutions using Kafka, RabbitMQ, or similar messaging technologies.
• Support cloud-native and multi-region deployments with a focus on availability, security, and performance.
• Contribute to messaging capabilities across Email, SMS, WhatsApp, and RCS channels.
• Drive technical decisions, coding standards, and engineering best practices.
• Troubleshoot complex production issues and improve system performance and reliability.
• Establish effective monitoring and observability practices.
• Collaborate with cross-functional and geographically distributed teams to deliver solutions from development through production.
• Mentor engineers and contribute to technical planning and the platform technology roadmap.
What you will need to succeed: Must-Have Skills
• Bachelor's or Master's degree in Computer Science or an equivalent discipline.
• 9–12 years of software engineering experience in enterprise product development.
• Strong hands-on experience with Java and Spring/Spring Boot.
• Proven experience developing microservices and distributed systems.
• Hands-on experience with Kafka and/or RabbitMQ.
• Experience with Docker and Kubernetes.
• Strong understanding of REST APIs and event-driven systems.
• Experience with at least one public cloud platform; GCP preferred.
• Strong debugging, troubleshooting, and performance optimization skills.
• Excellent communication, technical leadership, and mentoring skills.
• Ability to independently drive technical assignments through completion.
Good-to-Have Skills
• Experience with Python or Rust.
• Experience with multi-tenant SaaS products.
• Experience with high-volume messaging platforms.
• Knowledge of Email, SMS, WhatsApp, or RCS technologies.
• Knowledge of email delivery concepts such as routing, retries, bounce processing, suppression, and throttling.
• Experience with PostgreSQL, MySQL, MongoDB, or Redis.
• Experience with Prometheus, Grafana, OpenTelemetry, ELK, or OpenSearch.
• Knowledge of CI/CD, Git, Infrastructure as Code, and DevOps practices.
ONE LAST THING: At OpenText we understand and value diversity in our employees and we are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. We draw on our diversity and collective genius as we continue to shape a better future for our customers and be the Best Place to Work for our employees- nothing is off the table at OpenText. If you require accommodation in completing the application process please email [email protected] OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.