About this role
Your mission <ul style="list-style-type:disc;"><li>Document and keep up to date the process within the Medmark service areas</li><li>Propose process and process improvements within the service areas</li><li>Take the lead on the service area to ensure its effective delivery</li><li>Liaise with stakeholders to ensure process and procedures are understood and utilised</li><li>Answering phone calls and arranging appointments</li><li>Dealing with incoming and outgoing mail</li><li>Writing letters or recording medical notes</li><li>Filing and typing up reports</li><li>Scheduling off-site clinics</li><li>Supports physician staff by representing physicians</li><li>Providing personal assistant support to medical staff</li><li>Arrange referrals, billing patients and third-party payers</li><li>Maintaining office files and patient records</li><li>Maintain quality results by following and enforcing standards</li><li>Enhances physician office reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments</li><li>Cover for other team members as and when required</li></ul><ul><li>Support front-of-house operations by providing backup reception cover when required, greeting patients and visitors with warmth and professionalism.</li><li>Any other ad- hoc duties as signed by the management </li></ul> Your profile <ul><li>Strong communication and interpersonal skills are essential as you will be communicating with a diverse range of individuals and stakeholders.</li><li>Project administrative experience an advantage</li><li>Proactive at managing and directing your work</li><li>Ability to prioritise your workload is essential to meet deadlines</li><li>A keen eye for detail</li><li>Proficiency using MS Office</li></ul>