About this role
Ready to step up? 🚀 We’re hiring a Supervisor Plus at Butlin’s Skegness! 📅 When: Wednesday, September 30th *This event is offered once a successful phone screening* What to expect on the day: Meet the Team: Chat informally with our senior leaders and managers about the Supervisor Plus opportunities. Explore the Resort: Take a look around our fantastic resort and see where you could be working. Fast-Track Your Application: If you like what you see, stay for our afternoon Assessment Centre and complete your interviewing process on the same day! Our Assessment Centre includes: Group Assessment: A collaborative team exercise with other candidates to show off your teamwork skills. Individual Task: A practical, hands-on exercise related directly to the role. 1-to-1 Interview: A relaxed, conversational interview with one of our resort leaders. 👉 Bring your energy, your questions, and your CV. See you there! A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's — and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen — coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What You'll Be Doing What you'll be doing Leading from the front — keeping your team focused, motivated, and in the right place at the right time Coaching the team to hit key targets, from add-on sales to guest experience scores Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting Making sure guests always find what they need, when they need it Keeping an eye on NPS and guest feedback, and turning it into real action Championing the Butlin's Values and Leadership Behaviours every day Being the voice that connects Manager plans to team delivery — clearly, consistently, brilliantly Building strong relationships across your resort, other resorts, and central support teams Supporting your people through their whole journey with us — onboarding, development, PDPs, and more Turning every audit and observation into practical, visible improvement Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: 🍽️ Supervisor Plus – Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. 🍔 Supervisor Plus – Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. 🏊 Supervisor Plus – Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. 🍹Assistant Managers We have a range of assistant manager positions in our F&B.