About this role
Reporting to the Director, Services and Operational Support (SOS), the Parking Data Coordinator (PDC) is responsible for coordinating the onboarding and offboarding of parking locations across our network. The PDC plays a critical role in ensuring services, systems, contracts, and vendor relationships are established, modified, or terminated accurately and on time. The role is accountable for identifying, preventing, and reporting avoidable costs associated with location transitions by validating that services and recurring charges are correctly implemented or discontinued, tracking and reporting cost avoidance and financial leakage risks, and supporting audits and verification activities. The PDC also drives process standardization, operational reporting, and continuous improvement initiatives to improve efficiency, consistency, and scalability across the organization. Success in this role requires strong attention to detail, investigative and problem-solving skills, sound judgment, and the ability to coordinate complex cross-functional workflows across multiple stakeholders, vendors, and operating companies. Coordinate onboarding and offboarding of parking locations across all platforms and operating companies, ensuring system entries are complete, accurate, and timely. Initiate, track and resolve work orders/tickets/forms via approved workflow tools, including SharePoint and Jira. Liaise with vendors and service providers to coordinate service setup, modifications, and terminations, ensuring activities are completed accurately and on schedule. Coordinate with internal stakeholders to ensure onboarding and offboarding activities are completed in accordance with established timelines and service level expectations, including booking and facilitating recurring meetings with department leaders and key stakeholders to review progress, identify risks, and drive resolution of outstanding items. Coordinate the creation, modification, and removal of parking lot attributes, including pricing, contact information, amenities, operational details, and other location-related data required to support onboarding and offboarding activities across supported systems. Perform audits and validation activities to ensure services, systems, contracts, recurring charges, and vendor billing are correctly established, updated, or terminated during location transitions. Review reports, invoices, GL entries, billing records, and related data to identify discrepancies, ongoing post-termination charges, and opportunities to prevent avoidable costs. Track, document, and report cost avoidance, financial leakage risks, transition status, and outstanding issues. Document, maintain, and standardize onboarding and offboarding processes; prepare and maintain onboarding/offboarding tracking and reporting; prepare and present Monthly Business Reviews (MBRs); and contribute to continuous improvement initiatives that improve consistency, efficiency, and operational controls. Prioritize tasks effectively to meet service level agreements and internal deadlines. Identify and escalate data inconsistencies or system issues to the appropriate teams. Complete other projects as assigned.