About this role
The job of Groups and Events Manager is executed satisfactorily when: The hotel achieves its Financial Objectives. The Groups and Events Sales team that the person works with achieves their revenue objectives. The Person achieves their personal objectives. The TTTT is carried out to the satisfaction of the Director of Groups & Events and Groups and Events Executive Main Responsibilities: Responsible for revenue generation in the Groups and Events Developing a Groups and Events forecast in coordination with the Director of Groups and Events Responsible for Development (or improvement) & active conversion of an effective Groups and Events Sales Strategy incl. acquisition of new markets Reaching (and possibly surpassing) the monthly and yearly revenue goals Setting and regular check-up of goals for the Groups and Events Sales team and its individual team members Recognizing need periods and active finding of possible solutions in coordination with the Director of Groups and Events and the Sales Team Leadership, training, development, encouragement and support of the Groups and Events Team Responsible for the training and incorporating of new team members (and trainees) Performance Control for the subordinate team members Analysis and utilization of the Mystery Shopper program Supervising regular Competition Checks Encouragement of cross-selling to other hotels within the Kempinski Group (and GHA)