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Supervisor, Transportation Services @ Holland America/Princess Alaska-Yukon Land Operations

Anchorage Transportation and Guest Services, AlaskaOnsiteFull-time
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About this role

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Are you a skilled transportation professional with a passion for leading teams and delivering exceptional service? We're looking for a Transportation Services Supervisor to oversee the daily coordination of transportation operations and help keep our guests and employees moving safely and efficiently. In this dynamic leadership role, you'll manage dispatch operations, coordinate driver schedules, monitor communications, and ensure seamless day-to-day transportation services. You'll provide guidance and support to team members, assign operational priorities, and promote compliance with all company policies, safety standards, and regulatory requirements. The ideal candidate combines strong operational expertise with outstanding leadership and problem-solving skills to maintain a safe, efficient, and service-focused transportation environment. Join our team and play a key role in creating smooth, safe, and memorable journeys through some of Alaska’s most spectacular destinations. Supervises transportation services team and activities. Performs driver and dispatch duties. Assists with scheduling, transportation services activities and operations. Monitor radio and telephones to assist drivers and assign tasks as needed. Routinely applies knowledge of operations, company products and customer services to assist staff with routine questions. Performs incident investigation and reporting. Carries out management responsibilities in accordance with the Company’s policies, objectives and applicable government laws and regulations. Other duties as assigned.

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