About this role
The Hospitality & Events Bar Manager is responsible for delivering exceptional bar operations across match days, concerts, conferences and special events at the Etihad Campus. Working closely with Hospitality, Cellars, Shared Services and Event Operations, you'll ensure every guest receives an outstanding experience whilst maintaining high operational standards, stock control and commercial performance. You'll play a key role in continuously improving our hospitality bar operation through planning, auditing, analysing performance and developing our bar teams. In this role, you will: Lead the delivery of hospitality bar operations across match days, concerts and non-match day events. Work with Cellars and Shared Services to ensure all bars are fully stocked, operationally ready and presented to the highest standard. Coordinate bar set-ups, menus and EPOS requirements ahead of events. Conduct regular operational audits across hospitality bars, identifying opportunities to improve service, standards and guest experience. Analyse sales trends and beverage performance to support commercial decision-making. Maintain accurate stock control processes, ordering and inventory management. Liaise with suppliers to coordinate product training, tastings and new product launches. Support the planning and delivery of drinks pairings, cocktail development and premium beverage experiences. Work closely with the People Team to support recruitment, onboarding and deployment of casual bar teams. Coach and develop Bar Supervisors and Team Leaders, ensuring consistent service standards. Monitor labour deployment and support efficient staffing across events. Ensure compliance with food safety, licensing, health & safety and company policies. Build strong working relationships across Hospitality, Culinary, Cellars, Retail and Event Operations. Support wider Hospitality projects and operational initiatives as required.