About this role
Job summary
To provide support to the Operations Manager and the multi-disciplinary Clinical team You must have excellent written and verbal communication skills, be able to work in a team with the ability to work on your own initiative administrative support to the service ensuring efficient and smooth running of the team/unit. To work closely with the Team Administration Lead to provide an efficient and responsive administrative provision to the service. Responsible for developing own administration systems for the team and providing day-to-day administrative support to the team. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.
Main duties of the job
Patient Care
To receive all incoming calls and all visitors to the service/team and deal with appropriately in a courteous and helpful manner.
Refer to the JD & PS for additional information regarding the main duties of the job.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description Job responsibilities
To provide support to the Operations Manager and the multi-disciplinary Clinical team You must have excellent written and verbal communication skills, be able to work in a team with the ability to work on your own initiative administrative support to the service ensuring efficient and smooth running of the team/unit. To work closely with the Team Administration Lead to provide an efficient and responsive administrative provision to the service. Responsible for developing own administration systems for the team and providing day-to-day administrative support to the team. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.
Person Specification
E Essential
oComputer Literacy oword processing skills (MSOffice Word) 40-45 wpm typing speed oData entry skills oFamiliarity with switchboard duties oGood communication and interpersonal skills including the ability to communicate effectively verbally and in writing. oAbility to type using digital dictation recordings. oAbility to prioritise workload, and plan and organise own time effectively
Desirable
Experience and knowledgeable in admin work
E Essential
oEducated to GCSE standard or NVQ3 or equivalent oGood standard of Written and Spoken English
Desirable
oSignificant experience of working as part of an administrative team. oExperience in a health/mental health, education or social services environment. oExperience of working in a culturally diverse inner city area. oMinuting meetings
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East London NHS Foundation Trust
Address South Hub- Charter House
Alma Street
Luton
LU1 2PJ
United Kingdom
Employer's website https://www.elft.nhs.uk/ (Opens in a new tab)