About this role
Job summary
High Lane Medical Centre is seeking to recruit an experienced Healthcare Assistant for16 hours weekly over 2 days Mondays and Wednesdays 8am to 4.30pm. There is also the requirement to undertake Home visits and be available for Saturday working. We are currently contracted to provide 6 Saturdays per annum.
The successful candidate will be fundamental in providing Healthcare Support to our Nursing Team to ensure patients receive the best possible personal care.
IT literacy is essential. Experience of EMIS Web, TQuest and Accurx is desirable, however, not essential for the right candidate Previous experience of phlebotomy is essential. Must be accurate and have a strong desire for attention to detail. NVQ Level 3 in Health and Social Care or equivalent or working towards.
Main duties of the job
Healthcare Assistant
Job summary
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities:
Phlebotomy NHS Health Checks & New Patient Health Checks Blood Pressure checks Adhere to hypertension monitoring policy
Urinalysis Health and Well-being Height, Weight, BMI measurements
Weight Management & Advice
Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being
Offer holistic service to patients and their families with an emphasis on prevention and self-care
Refer to Wellbeing Coordinator Diabetic foot checks Chronic Disease management Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.
Minor Surgery Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc Wound Management Meet the needs of patients presenting for wound care and use dressing formulary
Vaccinations Flu, pneumococcal vaccinations, following PSD This list is not exhaustive.
About us
High Lane Medical Centre is situated in a semi-rural area, 10 mins from Stockport and 30 mins from Manchester. We are a forward-thinking training practice, supportive of continued education, personal development and focused on providing high quality patient care to approx. c.7,500 patients. You will be joining an enthusiastic, well led and innovative practice team comprising: a principal GP, eight assistant part-time GPs, practice manager, six receptionists, 2 administrators, two secretaries, two practice nurses and a healthcare assistant. We have 2 small residential care homes and a large number above average of elderly patients.
Our local federation is Viaduct Care who provide us with a pharmacy hub team, seasonal respiratory hub clinics, First Contact Practitioner (physio), Well-being Coordinator, Mental Health practitioner, and additional care coordinators. We host other services, in house; minor surgery, Midwifery services, Ultrasound, Audiology, joint injections, coil insertions and implants.
We were ranked No. 1 surgery in England in 2022. Our last CQC rating was GOOD in 2020. We were recently ranked joint number 1 practice in Greater Manchester, and 12th In England. We are an active member of our local Primary Care Network which includes practices from Marple, Romiley and Hazel Grove.
Job description Job responsibilities
Healthcare Assistant
Job summary:
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities:
Phlebotomy
NHS Health Checks & New Patient Health Checks
Blood Pressure checks Adhere to hypertension monitoring policy
Urinalysis
Health and Well-being
Height, Weight, BMI measurements
Weight Management & Advice
Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being
Offer holistic service to patients and their families with an emphasis on prevention and self-care
Refer to Wellbeing Coordinator
Diabetic foot checks
Chronic Disease management
Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.
Minor Surgery Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc
Wound Management Meet the needs of patients presenting for wound care and use dressing formulary
Vaccinations Flu, pneumococcal vaccinations, following PSD
And to include
Assist with the processing and management of laboratory samples requested by GPs/nurses
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
To promote health and well-being and motivate patients to make healthy choices.
Assisting with the collection and collation of data on needs related to health and well-being
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety & Infection Control
The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognized. Keeping own work areas and general patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training, including ANTT Routine management of own areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Person Specification
Qualifications Essential
Essential GCSE grade A to C in English and Maths Qualified in Phlebotomy Experience of NHS IT systems
Desirable
Qualified to administer Influenza and Pneumococcal Vaccines Qualified to NVQ level 3 in Health and Social Care Previous experience of working as a HCA in a GP surgery Have knowledge of and work under Care Certificate standards
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name High Lane Medical Centre
Address The Village Green, Buxton Road
High Lane
Stockport
Cheshire
SK6 8DR
United Kingdom
Employer's website https://www.hlmc.co.uk/ (Opens in a new tab)