About this role
Job summary
Wigan Borough federated Healthcare has a fantastic opportunity for a GP assistant to join our team on a full-time basis or part time will be considered.
If you are a well organised person who thrives on a busy working environment where no two days are the same, we'd love to hear from you.
Main duties of the job
General practice assistants (GPAs) form part of a multi-disciplinary team within primary care, providing a support role by carrying out administrative and clinical tasks which helps to free-up GPs time and contributes to the smooth running of the surgeries.
Successful post holders will be supported to complete an accredited Health Education England training programme and achieve a formal certification.
About us
Joining enthusiastic, dynamic, friendly and mature PCNs. You can expect a warm welcome, doors are always open and every voice is heard.
We constantly strive to improve patient pathways and health care outcomes. The post holder will play an integral role within the network and will be part of the MDT enabling this to happen.
KEY WORKING RELATIONSHIPS:
GPs, Practice Nurses and other practice staff
PCN/GP Prescribing Lead
PCN Managers
Community Nurses and other Allied Health Professionals
Community Pharmacists and support staff.
Job description Job responsibilities
The successful applicant will support the Primary Care Network in the smooth running of clinics by performing the more routine tasks on behalf of the GP surgeries thereby freeing up their time to focus on other areas of patient care.
The main responsibilities of the GPA role will include:
Arranging appointments, referrals, tests and follow up appointments of patients.
Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.
Supporting the GP with immunisations / wound care.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
Explaining treatment procedures to patients.
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).
Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff.
Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF reviews.
Completing requests for safeguarding information to other agencies
Signposting eConsult / online patients requests to the most appropriate person
Filing blood results as per GP Practice protocol
Completing audits as and when required by the surgery
Person Specification
Qualifications Essential
Grade A-C in GCSE Maths & English, or equivalent Experience of working in general practice / primary care Administrative experience and good organisational skills Ability to understand the need to always maintain confidentiality and data security Ability to multi-task and to work under pressure Ability to work in a team as well as being comfortable working independently Excellent communication skills and empathy with patients Demonstrates values and behaviours that promote collaborative working Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role
Desirable
Level 3 Diploma in Health and Social Care Care Certificate Competence in full Health Care Assistant duties Experience in using EMIS An ability to think on your feet Knowledge of referral processes within primary care Knowledge of clinical coding
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wigan Borough Federated Healthcare
Address Robin Park 1st Floor Offices
Robin Park Leisure Centre
Wigan
WN5 0UL
United Kingdom
Employer's website https://wiganhealthcare.co.uk/ (Opens in a new tab)