About this role
Job summary
37.5 hours per week
(6am-2pm, 2pm-10pm, 10pm-6am)
Providing a site assistant service for Mount Gould Hospital. Maintaining a high standard of cleanliness, tidiness and general appearance within all LSW premises. Carry out all cleaning duties as directed by Facilities Management Team within all LSW premises. This post operates 7 days per week including bank holidays on a rotational shift pattern. Must be able to work alone and on own initiative as well as part of a team.
The post holder must be able to drive and hold a full driving licence.
Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
Please note that this role is not eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Job Share(s) Considered
Main duties of the job
This role provides a portering service to Mount Gould Hospital. Duties will include moving and handling of heavy equipment, waste disposable, floor maintenance, internal postal delivery service and a cleaning service. You may be required to work in other locations to meet service needs. You may be required to change your shift pattern to meet service needs.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job description Job responsibilities
JOB PURPOSE
Providing a site assistant, courier service and cleaning service for Mount Gould Hospital, Cumberland Centre, Glenbourne Unit & other LSW premises. Maintaining a high standard of cleanliness, tidiness and general appearance within all LSW premises. Carry out all cleaning duties as directed by Facilities Services Management Team within all LSW premises.
SCOPE AND RANGE
Facilities Services Management Team
Ward & Unit Managers
Estates Department
Catering Department
Domestic Services
Site Assistants are responsible for providing porter services to facilitate the movement of patients and goods around the organisation that enable all clinical and non-clinical staff to fulfil their function in a safe and effective way so far is reasonably practical.
There may be an occasional requirement for the facilitation of patient movement, via beds, trolleys and wheelchairs to x-ray and other wards.
The removal of all waste materials from Livewell wards, units & sites.
The movement of sundry items that include but not limited to medical gas, patient notes, beds, hospital equipment and office equipment which is required to be secure in order for safe transportation to minimise risk.
To receive delivery of medical gas cylinders and store securely in accordance with HTM O2-O1. Handled with care by those who have received appropriate training and understand the hazards involved.
Staff will be trained in the potential hazards and dangers of medical gas cylinders, safe handling of gas cylinders, emergency procedures and the use of fire fighting appliances.
Collect soiled linen to collection point.
Clean linen to store cupboards.
Internal postal delivery and collection services, including sending external post via Royal Mail, delivery of parcels etc.
External courier service delivering and collecting mail from all Livewell sites.
Delivery of catering from Mount Gould Hospital CPU to wards, external sites (i.e. buffets).
Support the induction of new starters.
MAIN DUTIES/RESPONSIBILITIES
Mount Gould, Cumberland & Glenbourne Site Assistant Duties
To deliver catering supplies to all departments.
Remove all waste and safely dispose in allocated bin areas ensuring bin area is clean and tidy. Bins must be locked at all time. To safely move full bins to storage area when required and replace with empty bins. To empty and dispose of contents of external bin receptacles and replace with new bin bag daily.
To collect and deliver clean and soiled laundry bags and linen and store in correct facilities.
To store C.S.S.D. bags and laboratory specimens in appropriate area to await collection.
Report faults in equipment and the fabric of the building, record and log fault and monitor to ensure work is completed.
Assist in the moving of equipment.
Assist with moving patients to X-ray, Minor Injuries Unit, Physio Department and other services as and when required.
Deliver and connect medical gases to departments when required (as per policy).
Deliver, collect and sort all mail & parcels from departments & units and frank external post.
Collect and deliver patient medical notes directly to individual departments.
Responsible for receiving all stores & goods including stationery and distributing to all departments & units on a weekly basis or as and when delivered.
Ensure the safe delivery from Pharmacy of all medication to a person in charge in the correct department or unit.
Ensure the safe collection of all specimens by Pharmacy.
To maintain cleanliness and carry out routine checks on site assistant vehicles as per instructions from Transport Department.
Replenish all domestic store cupboards with stock for cleaning. Replenish all dispensers with paper products, soap and cleaning solutions.
To work flexibly to meet service needs.
To provide annual leave & sickness absence cover to the Site Assistant - Courier Driver at Cumberland Centre, Glenbourne, Mount Gould Hospital and Postal Worker at Mount Gould Hospital
All Site Assistant Duties:
The cleaning of:-
Corridors, stairs, floors and lift
Clinical areas
X-Ray Department
Minor Injuries Unit
Minor Operations Theatre
Toilets
Waiting Rooms
Reception Areas
Empty and clean refuse bins and cigarette stub holders
Clean spillages etc. following Infection Control guidelines
Changing curtains as and when requested
Deep cleaning of floors using floor cleaning equipment as requested, i.e. buffing machine
Deep cleaning of ceilings, light diffusers, extractor fans, ventilation grills, cooker hoods and walls
Removal of radiator covers, cleaning of radiators and refitting radiator covers
Grounds and Gardens:
Responsible for the maintenance of the grounds to include:-
Ensure all entrances are clear of leaves and litter at all times.
Grit & salt paths and steps during cold weather.
Empty outside waste receptacles.
Cleaning of all signs internal and external.
Cleaning of porches and canopies. Cleaning of PVC window frames, external window sills, main entrances and external covered ways.
Health & Safety
Responsible for locking and alarming buildings, ensuring all units are properly secured at nights and weekends. Responsible for unlocking and deactivating alarms in buildings.
Respond to emergency alarms including fire & ambulance.
To escort Funeral Directors to ward areas.
Reporting of untoward incidents.
Testing fire alarms on weekly basis at Cumberland Centre or as directed by Facilities Services Management Team.
Testing panic alarms on weekly basis.
Aid visitors to the site and adhere to Health & Safety.
Responsible for the safe keeping of all keys to units & departments. Out of hours to collect keys or codes from Mount Gould Switchboard Room.
To respond to all requests made by Night Co-ordinator on the Mount Gould site.
General
Assist any contractors who attend site.
Responsible for giving access to restricted areas or departments to all authorised personnel.
Any other duties requested by the Hotel Services Management Team.
Other Responsibilities
To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.
Work strictly in accordance with the current Livewell Southwest policies and procedures and with due regard to the health safety and welfare of yourself and others that may be affected by your work/actions.
Ensure that tools and equipment used in the workplace are fit for purpose, used in the correct environment and well maintained.
Work will be allocated via an App and the post holder will be required to use this to book on and off work.
Post holder will be required to input into all existing administration systems and those introduced in the future.
COMMUNICATION & PATIENT INVOLVEMENT
To maintain effective communication with staff within the department and with other staff groups
To communicate with multidisciplinary staff including Matrons, Ward Managers in regards to porter tasks, medical gases, postal services, equipment & office moves.
Observe the dignity and privacy of patients and give consideration to their medical condition when planning and undertaking work.
Physical Skills
A good level of physical skill is required for the safe and effective use of hand tools, and maintenance equipment. The role requires coordination, manual dexterity and the ability to undertake a range of general maintenance tasks safely. The post holder must be able to work in confined or potentially hazardous environments and demonstrate competent driving skills when travelling between sites on a daily basis.
Take special precaution with tools and equipment in buildings designated for mental health to ensure that a patient cannot come into contact with anything that has the potential to cause harm.
Physical Effort
There is a frequent requirement to within the daily role to exert moderate physical effort when manual handling of loads including furniture, waste, medical gas cylinders.
Transporting patients across the site via wheelchair or bed where there is a requirement for to ensure there is safety for patients at all times.
Manoeuvre patient from transport, i.e. wheelchair or bed using slide sheets.
There may be an occasional exposure to emotional circumstances where there is a requirement to move patients and escort grieving relatives.
Mental Effort
Frequent concentration is required when undertaking a range of planned tasks, including basic fault identification.
Work is carried out within live healthcare environments, including clinical and mental health settings, requiring attention to safety, awareness of surroundings, and adherence to procedures.
Emotional Effort
Occasional exposure to challenging environments, including working within operational healthcare settings and mental health wards where activities may need to be adjusted or paused depending on clinical situations and patient needs.
Working Conditions
Frequent exposure to unpleasant working conditions, including soiled laundry and varying indoor and outdoor temperatures. Work may involve exposure to waste materials
Occasional exposure to more unpleasant conditions work is undertaken in a range of environments including clinical areas, requiring adherence to health and safety procedures and the use of personal protective equipment (PPE).
Person Specification
Experience Essential
Full and valid driving licence. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant. Able to communicate with staff, service users and visitors to LSW sites. Able to work alone without supervision. Able to use own initiative. Able to understand directives and follow work schedules
Desirable
Manual handling experience.
Qualifications Essential
Vocational qualification Level II or able to demonstrate the skills, knowledge and ability to work to this level.
Knowledge Essential
Knowledge of the Highway Code and Road Traffic Law. Awareness of Health & Safety & COSHH Regulations.
Desirable
Able to use floor cleaning equipment
Specific skills Essential
Able to work as part of a team, approachable calm personality. Able to respond to written and verbal communication.
Desirable
Flexible to adapt to service needs.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Livewell Southwest
Address Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website https://www.livewellsouthwest.co.uk/ (Opens in a new tab)