About this role
Job summary Are you ready to use your Digital Systems Administration skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our Digital Systems Support team within the Leeds Teaching Hospitals NHS Trust.
Reporting to the Digital Systems Operations Manager your role will sit within the Digital Systems Support Team. The Digital System Administrator role is a key position within Leeds Teaching Hospitals NHS Trust, responsible for ensuring critical clinical and operational IT systems are secure, reliable, and effective. The post holder will provide second-line technical and application support, manage system performance and user access, work closely with suppliers and clinical teams, support testing and system upgrades, deliver training and contribute to the continuous improvement of digital healthcare systems. The role requires strong technical expertise, problem-solving skills, stakeholder engagement, and the ability to manage incidents, data quality and system documentation while supporting patient care through robust digital services.
Main duties of the job The purpose of the post Digital Systems Administrator is to ensure that the Trusts IT systems are secure, reliable and efficient. The role will be responsible for day-to-day management and oversight of the IT systems under the responsibility of the Digital System Support team.
The post holder will be responsible for
Operational Support. Managing incidents and service requests related to their allocated system using the Trust ITSM system. This includes: Providing second line application and technical support, investigating, diagnosing and resolving complex issues. Raising and coordinating issues with suppliers and internal digital teams and providing resolution by leading or supporting incident or resolver groups. Raising problem records for identified trends, multiple incidents or risks
Please see job description for further information.
About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.
Our vision is to provide the highest quality specialist and integrated care.
We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.
Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Job description Job responsibilities For questions about this job, contact:
Name: Jason Clark Position: Digital Systems Operations Manager Email: [email protected] Shortlisting Date: 11/09/2026 Interview Date: 17/09/2026
Job Summary The Digital System Administrator role offers an opportunity to make a direct impact on patient care through innovative digital solutions in one of the UK's largest NHS trusts. The role aligns with candidates who are passionate about technology, service improvement and collaboration, providing the chance to work with clinical and technical specialists while contributing to large-scale healthcare transformation. The Trust's values of being patient-centred, collaborative, accountable, fair and empowered create an environment where skilled digital professionals can develop their expertise, influence positive change and support the delivery of high-quality healthcare services.
In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.
Why you should join our Team DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.
DIT look after the Trust’s information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. It’s an exciting time to join us, as we offer varied and rewarding opportunities.
We’d love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.
If you choose to use Al tools to complete your application, please take the time to edit and personalise your application and ensure that the language used reflects your behaviours, ideas and values. We want to understand what you can bring to LTHT and your reasons for applying, not a version of these created by AI. AI is a tool, it is not a replacement for your thoughts, experience and ideas.
What you will bring to the role Proven experience administering IT/clinical systems, including support, maintenance, troubleshooting and user management Experience investigating, diagnosing, and resolving complex incidents, faults, data issues and technical problems Experience working with NHS clinical information systems, patient-based systems and electronic patient records Ability to work effectively with suppliers, third parties, clinicians, managers, consultants and technical teams Experience developing test scripts, conducting system testing, supporting upgrades/releases and implementing new procedures Knowledge of security, role-based access controls, confidentiality, Data Protection requirements and NHS governance standards Experience producing and maintaining SOPs, system documentation, guidance, logs, change records and user procedures Ability to train staff, provide guidance to users, deliver system training and support adoption of digital systems Excellent verbal and written communication skills, with the ability to explain complex information to both technical and non-technical audiences Understanding of IT service management principles (ITIL), incident management, problem management, system resilience and service continuity
Please see the attached job description for further information about this vacancy
About Leeds Teaching Hospital NHS Trust Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications Essential
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Desirable
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Experience Essential
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Desirable
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Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds Teaching Hospitals
Address St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)