About this role
Job summary
The Quality and Safety Lead for Community, Primary Care and Neighbourhoods supports the monitoring and improvement of quality and safety across a diverse portfolio of services. The post holder works with providers and system partners to ensure robust assurance, effective use of intelligence and delivery of improvement actions. They support the implementation of the NHS Patient Safety Strategy and PSIRF, helping to embed learning, strengthen safety culture and ensure patient experience informs change.
The role contributes to quality oversight, risk identification and the development of improvement plans that enhance outcomes for service users and communities. The post holder will also act as the ICB's patient safety lead to focus on learning from patient safety events across the system and support the senior Quality Managers with the implementation of the National Patient Safety Strategy.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
To support the quality monitoring of providers contracted by NHS Kent and Medway ICB. To coordinate initiatives with system partners to improve quality of care and treatment. To understand the National Quality Board Guidance on quality oversight and improvement. Work in partnership with providers to ensure clear assurance of high quality care is provided to the Integrated Care Board (ICB). As defined by the National Quality Board. To support the development and management of quality systems gaining assurance that services being delivered are of high quality and in line with clinical guidance and contractual requirements. Support a portfolio of initiatives to obtain and maintain, high quality care within the financial envelope available. Support the implementation and ongoing embedding of the NHS Patient Safety Strategy within the relevant portfolio, promoting a proactive, learning focused approach to safety. Contribute to the delivery of the Patient Safety Incident Response Framework (PSIRF) by supporting providers to adopt the new approach, ensuring high quality incident reporting, proportionate responses and meaningful learning. Work with the ICB Patient Safety Specialist and Quality Managers to strengthen the use of the Learn from Patient Safety Events (LFPSE) system, ensuring accurate reporting, improved data quality and effective use of insights
About us
We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.
We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.
We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.
Job description Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
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All information you supply on your application should, to the best of your knowledge, be true and accurate.
Person Specification
Personal Values Essential
Commitment to the principles of public life, NHS values, the NHS People Plan and ICB values
Qualifications and Experience Essential
Post-graduate degree in Management Studies or equivalent qualification/experience Patient Safety Incident Response Framework Training Level 1 and 2 as well as additional PSIRF Oversight and methodology training Experience of managing a team without direct line management Experience of setting up and implementing internal processes and procedures Experience of creating and giving presentations to a varied group of internal and external stakeholders Experience of drafting briefing papers and correspondence at SMT level Demonstrated experience of co-ordinating projects in complex and challenging environments
Desirable
Patient Safety Incident Response Framework (PSIRF) Training Level 3 and 4, or working towards completion
Attributes Essential
Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required Used to working in a busy environment
Competencies Essential
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems for the South East Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Kent and Medway Integrated Care Board
Address Gail House
Maidstone
ME15 6NB
United Kingdom
Employer's website https://www.kentandmedway.icb.nhs.uk (Opens in a new tab)