About this role
Job summary
Invicta Health is recruiting for a Human Resources Officer to join the team, on a fixed term contract, ending in July 2027.
Working hours per week: Up to full time
Working pattern: Flexible, within core hours (8am-5pm)
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
The HR Officer will provide comprehensive, efficient, and timely administration support to the HR service. The role will encompass all aspects of HR and support with administration, including administrative management of staff information and reporting.
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
NHS Pension Learning and Development opportunities Progression opportunities Competitive annual leave entitlement Incremental pay progression Flexible working Approved blue light card provider Salary Sacrifice Schemes Car Lease Scheme Employee Assistance Programme
Job description Job responsibilities
Workforce Administration
Effectively handle enquiries from employees, external organisations and former employees and escalate any enquiries, as necessary.
Undertake administration duties to support the completion of the compliance and onboarding process for all successful applicants. This includes:
oSetting up new starters on the HR system
oObtaining and checking references
oProcessing DBS applications, logging certificate numbers and highlighting any DBS with content for consideration.
oEnsuing Occupational Health clearance is achieved, and that the line manager is informed of any required adjustments.
oChecking professional registration and indemnity
oOrdering of ID and access badges.
oInforming IT and ensure necessary equipment is ordered in time for their first day.
oAdvising relevant colleagues when a new starter joins, including for Ulysess access and for any clinical audit
Support with the processing of changes to terms and conditions, actioning any system changes or issuing paperwork as necessary.
Support with the processing of maternity, paternity, adoption, and shared parental leave processes across the organisation.
Undertake administration duties to support the completion of the leavers process. This includes:
oEnsuring resignations and retirements are acknowledged and processed on the HR system correctly.
oCalculating annual leave entitlement remaining
oChecking employee file for any training agreements and/or salary sacrifice schemes which require repayment
oInform IT and ensure assets returned on last day.
oNotifying the HR Advisor of required exit interviews
HR System and Reporting
Be the primary contact for all queries on the HR system
Act as HR systems administrator, configuring the system as required, controlling all user access, managing workflows in and out of the system.
Ensuring accuracy and data protection compliance on the HR system.
Monitor staff entries on the HR system to ensure accuracy. For example, correct submission of overtime rate and expenses.
Liaising with HR system providers to troubleshoot queries as required.
Run fortnightly reports documenting statutory and mandatory training compliance and circulate to line managers, answering any queries where appropriate.
Run fortnightly reports documenting all training compliance and circulate to the Learning and Development Manager and Director of People.
Compile and create ad hoc reports, as required, utilising data from the HR system.
Undertake routine maintenance of HR system entitlements, including sickness and annual leave ensuring entitlements are updating accordingly and any adjustments are captured.
Attend monthly payroll meeting to ensure the HR system has captured all relevant employee pay changes and entitlements are accurate.
Process and monitor employee data including training, for the purposes of auditing and compliance, ensuring all staff training certificates and data is logged and accurate on the HR system.
Support with the processing of pay awards, circulating information, actioning changes, and filing documents on the HR system.
Compliance
Process regulatory compliance checks such as GMC/NMC pin checks for GPs and nurses and NHS performers list inclusion.
Initiate the DBS application process, ensure certificate numbers and renewal dates are recorded, prompting staff when renewals are due and processing according to policy.
Ensure clinical staff have the necessary clinical indemnity membership in place and renewals dates recorded, prompting staff when renewals are due.
Support the administration of appraisals, ensuring managers are aware of their staffs review dates and appraisals are saved on cascade.
Support line managers in probationary reviews, ensuring they are aware of the dates for their staff & receive the necessary paperwork. Confirm in writing successful and extended probations.
Ensure new starters undertake and complete a DSE assessment and any adjustments actioned accordingly.
Administration
Process employment and financial reference requests for all staff when requested.
Involvement in ad-hoc administration projects as and when required for Corporate Services.
Organise meetings when requested, attending, and taking minutes as and when required.
Provide administrative support to the HR Advisor and Director of People including word processing and routine communications.
Person Specification
Experience Essential
Knowledge of office management systems and procedures Experience of setting up and maintaining effective administrative filling systems Experience of working with Microsoft packages including, word, excel and power point Experience of work involving regular and accurate data inputting
Desirable
Experience of working in a HR/workforce Administrative role and understanding of HR processes. Knowledge of HR and recruitment processes and principles Previous experience of the HR management system Cascade Knowledge and understanding of employment legislation Previous administration experience within a medical environment Knowledge and understanding of the National Health Service
Key skills Essential
Pro-active approach to problem solving Able to interpret complex information to provide solutions Ability to problem solve through analytical and structured thought processes Excellent liaison and negotiation skills Ability to use a variety of communication methods Works well as part of a team Autonomous plan of own workload Outstanding organisational and time management skills Ability to prioritise daily workload Excellent verbal and written communication skills Outstanding attention to detail Ability to use discretion and maintain confidentiality
Personal Attributes Essential
Willingness to learn and adapt to change Able to work and remain calm under pressure Emotionally resilient Open and honest Reflective and self-aware Completer / Finisher Highly customer focused Positive can do attitude
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Invicta Health CIC
Address East Cliff Practice
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website https://invictahealth.co.uk/ (Opens in a new tab)