About this role
Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Hours: 37.5 hours per week
Place of work: 3rd Floor, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF
Salary: £25,875 - £28,050 per annum (FTE)
Main duties of the job
Working as part of an emerging organisation to provide a high-quality, comprehensive and pro-active HR function to support the delivery of the aims and objectives of Norfolk Primary Care.
Responsible for overseeing the entire span of the employee lifecycle within NPC in an efficient and timely manner. Act as the first point of contact for managers and colleagues to offer advice on all HR Policies and answer any queries.
Support management with administrative tasks as necessary. Delivering excellent customer service in person, online and via telephone to all stakeholders (visitors, managers, and colleagues) whilst maintaining a positive and friendly image.
Support the People mission to recruit, develop and maintain a skilled workforce who feel motivated and valued in order to be a leading force in health and care innovation and delivery.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.Help with challenges identified by practices workload, GP recruitment, sharing best practice.Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.Work within health systems to provide patient care in innovative and solution-focused ways.We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Job description Job responsibilities
HR Administrator Key Tasks:
Recruitment administration including seeking recruitment authorisation, posting of adverts on relevant job boards, identifying potential interview candidates and liaising with the Recruiting manager to arrange interviews. Onboarding administration including Immigration and Right to Work document checks. Occupational Health assessments, reference documentation, professional registration checks, offer letters, contract documentation Coordinate and participate in the induction of new staff. Organise resources required for new employees to include IT, mail access and equipment as required. Answer first line employee and management employee relations queries, in line with policies and procedures. Maintain HR database, TeamNet, of all staff including all documentation required to provide high level assurance together with updating distribution lists Probationary and annual appraisal documentation including training plans. Administer the sickness absence process including tracking and monitoring sickness absence. Calculate and maintain annual leave records including TOIL. Upkeep of electronically stored personnel records including archiving for leavers using the Records Retention policy guidance. Maintain the mandatory training schedule with reminders to employees and manager regarding overdue training. Conduct ongoing professional checks and DBS rechecks where necessary In conjunction with the Corporate Governance and Communication Lead to assist with the ongoing development and distribution of all policies and procedures. Develop and maintain systems as required to support HR projects Understanding when analysis, queries and ER cases nee to be escalated to the People Manager Ensure all new starter information, leaver information and change documentation is added to the Payroll portal within deadlines prescribed by Finance. Note taking to support the People Manager during ER cases Ensure all duties are carried out in line with:HR Policies and ProceduresCurrent legislationBest PracticeData Protection ActCQC Requirements
Office Administration Key Tasks:
Provide support to the Assistant Directors when needed Communicate with relevant stakeholders as necessary. Arrange meetings by scheduling appropriate meeting times, booking rooms. Assist in planning and arranging events, including organising catering. Answer phone calls and transfer them as necessary. Photocopy and file appropriate documents as needed. Attend workshops and conferences when requested. Respond to internal and external queries independently using own initiative and in a friendly manner. Provide a reception function for NPC to deal with callers and visitors in a timely and professional manner.
Person Specification
Skills & Abilities Essential
Ability to organise meetings. Diary management. Excellent communication skills verbal and written. Ability to develop administrative systems/procedures. Ability to work on own initiative as well as within a team. Attention to detail and accuracy. Accuracy. Ability to manipulate and present data for relevant audiences. Knowledge of Microsoft Office Word, Outlook, Excel, PowerPoint, Access. Ability to plan and prioritise own workload utilising good time management and organisational skills to meet tight deadlines. Ability to work under pressure and problem-solve. Willingness to learn and develop own skills. Motivated to continually improve work practices and procedures both in own working area and others. Team player. Professional, flexible and adaptable approach to work.
Desirable
Minute taking.
Qualifications Essential
Educated to NVQ Level 3 in a relevant subject or equivalent previous proven experience. 5 GCSEs at Grades A-C, including English (or equivalent).
Desirable
Evidence of Continuing Personal Development.
Experience Essential
Experience of working with administrative practices and procedures. Experience of using and maintaining databases/spreadsheets and using advanced functions of Microsoft Office software. Experience of dealing with the public.
Desirable
HR Administrator experience. Experience using TeamNet. Experience of working in Primary Care.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Norfolk Primary Care C.I.C.
Address 3rd Floor, Reed House
Peachman Way
Broadland Business Park
Norwich
NR7 0WF
United Kingdom
Employer's website https://norfolkprimarycare.com/ (Opens in a new tab)