About this role
Job summary
Frimley Park Hospital is delighted to offer an exciting opportunity to join our dedicated maternity team as a Ward Clerk/Receptionist.
We are currently seeking a motivated and enthusiastic individual to support across our Antenatal Ward, Postnatal Ward and Triage department.
As the first point of contact on the ward, you will play a vital role in providing a warm and professional welcome to mothers, families, and visitors.
You will be responsible for managing telephone enquiries efficiently and ensuring that all visitors are signed in and out of the unit appropriately, supporting the overall security of the ward.
You will be welcoming mothers and visitors, answering phone calls, ensuring the security of the ward and supporting the midwives, doctors and maternity support workers with their administration.
This is a rewarding opportunity to contribute to a vital area of care, supporting new families during one of the most important times in their lives.
If you are passionate about providing excellent service and working as part of a caring, professional team, we would love to hear from you.
Main duties of the job
We are looking for an organised, and proactive individual to join our team in a key administrative role that supports the smooth running of our ward. This varied role involves data entry, reception duties, and the management of patient admissions, transfers, and discharges using our electronic systems. You will also be responsible for ordering stock, reporting faulty equipment, answering telephone calls, and performing a range of general office tasks to support the wider clinical team. The successful candidate will have a strong sense of professionalism, be highly vigilant in maintaining patient privacy, dignity, and confidentiality, and demonstrate a warm and approachable manner. Excellent communication and social skills are essential, as is the ability to remain calm and helpful in a busy and sometimes demanding environment. We are seeking someone who is flexible, reliable, and enjoys working as part of a lively and supportive team. You should be confident in using computer systems and able to manage your time effectively while balancing multiple tasks. If you meet the criteria outlined in the person specification and are looking for a rewarding role where your contribution is truly valued, we encourage you to apply.
This is a great opportunity to be part of a dynamic NHS team delivering high-quality care and support to patients and their families.
About us
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.
We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job description Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications Essential
GCSE or NVQ Level 2 Maths & English or equivalent
Experience Essential
Customer service Works well in a team Works well under pressure
Desirable
Hospital or other medical environment experience
Computer Skills and Data Input Essential
Computer experience Keen to work with EPIC
Special Requirements Essential
Keen to collaborate with EPIC and contribute to its work.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Frimley Health NHS Foundation Trust
Address Frimley Park Hospital
Portsmouth Road
Frimley, Camberley
GU16 7UJ
United Kingdom
Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)