About this role
Job summary
An exciting opportunity has arisen for a highly motivated and enthusiastic Mental Health Practitioner to join the Community Mental Health and Memory Service.
Main duties of the job
Our ideal candidate would be a committed team player as well as being able to work independently, demonstrating initiative and be passionate in promoting good quality care to maximise independence. Within this role you will be responsible for assessing, developing, implementing and evaluating care plans using a person-centred approach. Within this role you will gain training, support, and guidance to ensure you are working collaboratively with external agencies to provide the best possible care for our service users.
This role requires someone who can manage in a fast-paced environment completing assessments to support diagnosis. The day-to-day work - for this role will be led by the needs of the service users and the service which will require effective time management and prioritisation skills as well as effective communication and autonomous working.
All of our staff are an integral part of the multidisciplinary team within mental health services.
About us
Hello!
We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.
The whole basis of our work is to deliver services that we would be happy for our own family to use.
We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.
Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.
As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.
Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.
We like to work with forward-thinking people who want to make a difference.
Come and Join us !
Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.
Should you require any assistance in completing this application due to a disability or other needs please contact [email protected]
Job description Job responsibilities
JOB SUMMARY:
To act as care co-ordinator / lead professional within the memory diagnostic process for service-users in North East Lincolnshire. This involves being responsible for assessment, developing, implementing and evaluating care plans using a person-centred approach.
As a member of a community mental health and memory service multi-disciplinary team, be involved in liaising and effectively communicating with all relevant parties including GPs and carers.
To promote, innovate and create ways of working with service-users who have acute, complex and longer term mental health problems.
1. Communication & relationship skills
Use communication skills to conduct assessments of service-users and communicate complex information related to their mental health needs, to service-users, carers, relatives and other professionals.
Effectively communicate complex and/or sensitive information where there are barriers to understanding. This includes communication concerning adult protection, abuse, cognitive impairment and other risks surrounding a service-users mental health. Barriers to understanding include: working with service-users who could be hostile or highly emotional, who have complex needs and may be vulnerable.
Maintain and develop effective communication and working relationships within the team and with external agencies.
Promote and implement creative ways of working with service-users.
Instigate, develop and maintain a relationship with the client and / or carer to facilitate the accurate assessment and delivery of care.
Manage highly confidential information in respect of members of the public in accordance with local and national policy.
Act as care co-ordinator and named worker responsible for specialist assessment, reviewing and on-going care.
2. Knowledge, training and experience
The post-holder will hold current registration on part 3 or 13 of the NMC register or hold a Registered Occupational Therapist, Social Worker, Mental Nursing (RMN) certificate.
Have post registration experience and / or training, relating to older people and mental health and apply this knowledge when delivering care to service-users.
Provide advice and support to other agencies around issues relating to mental health.
3. Analytical & judgement skills
Under supervision make decisions about the range of options for treatment and care plans based on judgement of service-users need.
Conduct comprehensive assessments of both service users and carers in line with team operational policies.
4. Planning & organisational skills
Plan and co-ordinate care plan review meetings with colleagues in the team and with staff in other teams and agencies, ensuring that review meetings take place at the appropriate time.
Co-ordinate transfer or referral of service-users to other teams or services where required.
Under supervision, prioritise, plan and co-ordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for service-users, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis.
Have the ability to work independently and to be able to resolve complex professional problems using supervision appropriately.
Crisis response to other staffs service-users, in the event of key workers absence and delegation from manager.
Participate in caseload management and ensure relevant information is available for this to take place.
5. Physical skills
Be trained in control and restraint and breakaway techniques and undertake regular updates.
6. Responsibilities for patient/client care
Develop programmes of care for service-users and act as care co-ordinator for service-users, ensuring links with Adult Social Care.
Assess and review service-users clinical risk management plan using the DICES risk assessment.
Assess care needs of service-users and carers to develop and implement appropriate care plans.
Provide specialist clinical advice to service-users, their carers, relatives and other professionals on needs relating their difficulties and mental health. This includes a range of health education and advice.
Initiate individual carer support where required. Set objectives, monitor and audit effectiveness.
Participate in clinical governance activities.
7. Responsibilities for policy & service development implementation
Adhere to all Navigo policies and legislation relating to the role.
Contribute to the evaluation and development of the service.
Comment on policies, procedures and developments where required.
Propose improvements and changes to own work area and critically explore new ways of working where required.
8. Responsibilities for financial and physical resources
Use equipment and resources in a careful and responsible manner.
Respect the resources within the restraints of the team budget.
9. Responsibilities for human resources
Participate in Navigo clinical supervision strategy.
Provide clinical supervision for junior colleagues.
Act as a mentor for students and assist other members of the team in supervising and teaching their students.
Assist in induction of new staff.
Participate in PDR, identify own developmental needs and maintain professional portfolio. In addition, participate in PDR with junior colleagues where required.
10. Responsibilities for information resources
Accurately document episodes and information relating to client care in patient notes, using agreed methods of documentation. This will be done in accordance with Navigo policies, professional guidelines and data protection legislation.
Record personally generated information as required by the team or service, as directed by the Clinical team leaders / Team Manager.
Provide oral / written clinical reports as required.
Manage highly confidential information in respect of members of the public in accordance with local and national policy.
11. Responsibilities for research and developmentParticipate in surveys or audits or research in relation to own work, as required by the team or service.
Be aware of up to date relevant published research, benchmarking and innovative practice in other areas and ensure own practice is evidence based.
12. Freedom to act
Deliver care for service-users and carers, working within professional codes of practice, organisational policies, local protocols and national legislation.
Have the ability to work independently, with peer support and supervision where required, to deliver care for service-users / carers and resolve complex professional problems.
13. Physical effort
Work in a clinic / office based environment.
Regularly drive to visit service-users in their own homes or in a community setting (provision to make reasonable adjustments under the Disability Discrimination Act applies).
14. Mental effort
Concentration is frequently required in order to carry out client assessments and write up patient episodes in notes on the majority of working days.
Work is carried out in an unpredictable environment. This includes, for example, working with service-users who display unpredictable behaviour, responding to emergency telephone calls, responding to immediate risks to service-users and others, and to deal changes and queries from service-users carers and other professionals and agencies.
15. Emotional effort
Work directly with difficult family situations and circumstances. For example, communication with service-users, families and other agencies around receiving a diagnosis of dementia, adult protection, suicide and overdose, and other mental health issues.
Work with service-users who display challenging and potentially verbally and / or physically aggressive behaviour.
16. Working conditions
Some exposure to unpleasant working condition, much of the work is carried out in the community
17. Other duties
Report actual or potential problems that may put health, safety and security at risk. Report all adverse incidents as per Navigo incident reporting policy.
Report all incidents of bullying or harassment, as per the Navigo Bullying and Harassment policy.
To undertake any other tasks or duties associated with the post, appropriate to the level of responsibility, and as directed by line manager.
Person Specification
Knowledge Essential
Have post registration experience and / or training, relating to older people and mental health and apply this knowledge when delivering care to service-users.
Experience Essential
Previous Mental Health Practitioner experience.
Qualifications Essential
The post-holder will hold current registration on part 3 or 13 of the NMC register or hold a Registered Occupational Therapist, Social Worker, Mental Nursing (RMN) certificate.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Navigo Health and Social Care CIC
Address The Cedars
Second Ave
Grimsby
DN33 2BA
United Kingdom
Employer's website https://navigocare.co.uk/ (Opens in a new tab)