About this role
Job summary
We are looking for a caring, motivated Healthcare Support Worker to join our friendly multidisciplinary team, providing care to patients in their own homes and residential care settings.
The RoleYou will:
Carry out independent visits to patients in the community.
Deliver high-quality, person-centred care.
Work closely with nurses, therapists and other members of the multidisciplinary team.
Monitor and report changes in patients' conditions.
What We're Looking For A wide range of healthcare support skills.
Ability to work independently and as part of a team.
Good communication and organisational skills.
Ability to meet the travel requirements of the role and willingness to travel across the Droitwich, Ombersley and Rural patch.
Working HoursThis is a 7-day service with shifts starting at 7:30 am, 9:00 am or 10:30 am. The latest finish time is 6:30 pm, including weekend and bank holiday working on a rota basis.
If you enjoy community working and making a difference to patients' lives, we'd love to hear from you.
Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.
Main duties of the job
As a Band 3 Healthcare Support Worker within the team, you will provide high-quality, person-centred care to patients in their own homes, supporting them to maintain their independence and wellbeing. Working under the direction of registered nurses, you will assist with personal care, monitoring and recording observations, wound care, catheter care, simple dressings, and other delegated clinical tasks. You will identify and report changes in patients' conditions, maintain accurate clinical records, and contribute to care planning. The role involves travelling between patients' homes, working collaboratively with the wider multidisciplinary team, and promoting dignity, respect and patient choice always. You will also support health promotion, infection prevention and ensure equipment is used safely in line with Trust policies.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
27 days leave plus bank holidays, increasing up to 33 days with long service Generous NHS pension and enhanced pay when you work unsocial hours Flexible and agile working opportunities Great maternity, paternity, and adoption support Wide range of supportive staff networks Health and wellbeing opportunitiesIf you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description Job responsibilities
For full details of the duties and criteria please refer to the job description and person specification attached.
Person Specification
Additional Criteria Essential
I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Qualifications Essential
Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Knowledge Essential
Basic knowledge of physical/ mental health conditions A level of understanding of rehabilitation
Skills & Abilities Essential
Ability to communicate clearly and effectively in English in both verbal and written formats Ability to use IT confidently and competently in daily work Good numeracy skills Aptitude for promoting independence Ability to cope with difficult/emotionally distressing/ challenging situations Able to work autonomously and as part of a team Good organisational and time management skills Good observational skills Ability to work without direct supervision and able to use own initiative
Experience Essential
Experience of working with older adults in a health/social care setting
Desirable
Community experience of older adults with physical and/or mental health problems Experience of working in a rehabilitation or general medical setting Experience of working and liaising with staff from different disciplines Experience of medication administration
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Herefordshire and Worcestershire Health and Care NHS Trust
Address Droitwich Medical Centre
Ombersley Street East
DROITWICH
Worcestershire
WR9 8RD
United Kingdom
Employer's website https://www.hacw.nhs.uk/careers (Opens in a new tab)