About this role
Job summary
Band 3 Receptionist/Assistant Clinic
Coordinator within the Paediatric Administration Team. The post holder will be expected to provide flexible support across paediatric services at both Chase Farm Hospital and Barnet Hospital when required, including Galaxy Ward and Galaxy Outpatients Reception.
Main duties of the job
The Receptionist/Assistant Clinic Coordinator is responsible for delivering a high standard of administrative and customer service support to paediatric patients, families and the wider multidisciplinary team across paediatric services.
The post holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the Trust's patient administration systems to ensure data quality, support service delivery and maintain compliance with national NHS targets and Trust standards.
The post holder must undertake effective forward planning to ensure the administrative needs of the service are met and carry out a range of effective administrative processes to support the delivery of high-quality patient care.
The post holder will work as part of the wider Paediatric Administration Team and will be expected to provide flexible cross-cover across paediatric services at Barnet Hospital and Chase Farm Hospital, including support to Galaxy Ward and Galaxy Outpatients Reception, to maintain service continuity and operational resilience during periods of annual leave, sickness absence and increased service demand.
The post holder will be responsible for managing and prioritising their own workload and working independently to meet the operational requirements of the service.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
Person Specification
Education & professional Qualifications Essential
NVQ Level 3 or Equivalent
Experience Essential
Previous work experience in a healthcare setting Experience of working in a public/patient facing role
Desirable
Experience of working with Cerner, or similar electronic Patient Administration Systems
Skills and aptitudes Essential
Clear and concise verbal and written communication skills Ability to use initiative and problem solve, in a busy clinical environment Good level of computer literacy skills in Microsoft Word, Excel and databases Ability to work within a multidisciplinary team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address Barnet Hospital
Wellhouse Ln
Barnet
EN5 3DJ
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)