About this role
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide.
We are looking for an experienced Project Manager to lead complex Mobile Network Automation & Optimization projects for our global customers, in a challenging multi-national and multi-cultural work environment.
Job Description:
• Take overall responsibility for planning, coordinating, and executing assigned mobile network projects, spanning network automation software, optimization, engineering, professional and managed services from initiation through completion.
• Manage multiple large, complex projects simultaneously, working within stringent deadlines to complete assignments within a restricted time period.
• Coordinate cross-functional teams including Engineering, Product, Integration, Support, Delivery, Sales, Finance, and external partners, across geographically distributed locations and time zones.
• Act as the primary interface with customer project managers, technical teams, and senior stakeholders, building customer confidence through transparent and structured project management.
• Establish and maintain cooperation and relations with Mobile Network Operator stakeholders and internal department employees.
• Coordinate activities involving multi-vendor, multi-technology mobile networks, including 2G/3G/4G/5G, RAN, network automation, and SON/AI-driven optimization.
• Interpret, analyze and evaluate available data, and make decisions concerning complex and comprehensive operational problems.
• Establish and maintain project risk and issue registers, proactively identifying and mitigating technical, commercial, resource, and operational risks.
• Manage project financials, resource planning, customer acceptance, and reporting; estimate, manage, and de-risk project schedules and budgets.
• Actively take part in contract preparation and pre-sales phases of the projects; support business development by identifying new opportunities and contributing to proposals and solution design.
• Ensure project deliverables meet contractual and agreed technical requirements, coordinating customer acceptance, KPI verification, and final handover activities.
• Exercise good judgment in safeguarding confidential or sensitive information.
• Communicate effectively, orally and in writing, at all levels, including with C-level stakeholders.
• Support Managed Services and Professional Services engagements, including service mobilization, SLA/KPI monitoring, and subcontractor coordination where required.
Required Qualifications:
• Bachelor’s degree in Telecommunications, Electrical/Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline.
• 8+ years of experience in the mobile telecommunications industry, including at least 5+ years in project/program management or a comparable customer-facing delivery leadership role.
• PMP Certification is a plus.
• Functional knowledge of Microsoft Project and PMBOK methodology.
• Proven project management experience in multi-country, multi-cultural, and customer-facing environments.
• Demonstrated team building and leadership skills, including the ability to lead teams without direct hierarchical authority.
• Good understanding of mobile network technologies including 4G/5G, RAN, network optimization, automation, OSS/BSS, or managed services.
• Solid understanding of engineering technical issues/needs, financial, sales, and marketing.
• Excellent presentation skills, with strong stakeholder management and negotiation skills.
• Experience communicating effectively through all stages of a project’s lifecycle, including C-level communication.
• Travel between project locations will be needed.
• Fluent English is a must; a second language is a plus.
• Experience in Network Automation/SON, AI-driven optimization, RAN Optimization, Telecom Software Solutions, Professional and Managed Services, or System Integration is a plus.