About this role
Veterinary Client Services & Systems Coordinator
Waihi | Permanent Part-Time
CoroVets is a locally owned veterinary practice with strong community connections and a commitment to exceptional client and patient care.
We’re seeking a highly organised, tech-savvy Veterinary Client Services & Systems Coordinator to join our Waihi team.
This is more than a reception role. You’ll be the first point of contact for clients while coordinating appointments, communications, records, inventory and administrative processes across the practice.
Key Responsibilities
• Manage client enquiries by phone, email and in person.
• Coordinate appointments and daily schedules.
• Triage enquiries and escalate urgent cases.
• Maintain accurate client and patient records.
• Work across multiple practice and business systems.
• Support inventory, payments and general administration.
• Coordinate communication between clients and veterinary staff.
Technology Skills
You’ll need to be confident working across multiple systems and screens, including:
• Microsoft Outlook and Office.
• Complex business and practice management systems.
• Digital records and workflows.
• Experience with ezyVet, 3CX, CRM, ERP, booking or inventory systems is highly regarded.
About You
You’re:
• An excellent communicator with strong customer service skills.
• Highly organised, accurate and detail-focused.
• Calm under pressure and a logical problem solver.
• Adaptable, proactive and quick to learn.
• Comfortable working independently and as part of a team.
• Experienced in administration, customer service, healthcare, veterinary, agricultural or other fast-paced environments.
• Aligned with our values of excellence, integrity, collaboration, accountability and community.
Why CoroVets?
• Locally owned and community focused.
• Supportive, values-driven team.
• Varied and rewarding work.
• Genuine responsibility and autonomy.
• Opportunities to develop across administration, technology, customer service and veterinary operations.
Hours
Wednesday–Friday, 8:15am–5:00pm | Waihi-based Additional hours may be available from time to time.
Apply Now
Please submit your CV and cover letter outlining:
• Your customer service and administration experience.
• Professional software systems you’ve used.
• An example of a complex system you’ve successfully learned.
Please note: This role requires advanced computer literacy and confidence working across multiple business systems. Shortlisted candidates will complete an in-person IT proficiency assessment. 30