About this role
Rapid Response Security Officer - Brisbane CBD ABOUT WILSON: As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day. Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence. ABOUT THE ROLE: Location: Brisbane CBD University Campus Full Time Opportunity available as a Rapid Response Officer Monday to Friday shifts available 8 hour shifts on a 2-week rotation – Week 1: 6:00AM – 2:00PM, Week 2: 2:00PM – 10:00PM Level 4 Award and includes Supervisor Allowance DUTIES & RESPONSIBILITIES: Act as the Emergency Control Officer (ECO) by responding appropriately to security incidents, fires, medical emergencies, and other relevant situations as they arise. Patrol libraries, Main Drive, and other high-activity or high-risk areas. Ensure full and accurate records are maintained for all incidents and events on campus, and advise the Security Manager of any significant events that occur. Ensure the equipment needs of the section are met. Provide training to new and existing security staff, and assist the Fire Safety Adviser with activities such as ECO training and emergency drills. Update security runsheets and lock-up/unlock procedures as required. Perform other relevant duties as directed by the Security Manager or their delegate. Conduct monthly audits of keys, radios, and AEDs, and submit reports. Conduct Safety & Security surveys (minimum of five per business day on day shift) and record results in Noggin. Cover Concierge Officer breaks as required. WHO WE ARE LOOKING FOR: Strong Customer Service Skills Proactive and problem-solving mindset Willing to support and step up as required into other roles Ability to work well in a team or autonomously Australian Citizen or hold Unlimited Work Rights Demonstrated ability to prepare and write reports Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes) Crowd Control endorsement will be highly desirable Current First Aid & CPR Certificate Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards. Master Licence QLD 3612342