About this role
Ships Agency Join us as a Ships Agent and play a key role in the day-to-day operation of a busy port, where no two days are the same. This is an opportunity to further develop your career in Ships Agency, build on your existing experience and broaden your knowledge of how vessels, customers, suppliers and port services come together to deliver safe and efficient port calls. You will help coordinate vessel activity, arrange services, manage documentation, prepare accurate quotes and support invoicing, while keeping customers and stakeholders informed from a vessel’s arrival through to departure. Your role As a Ships Agent, you will support the management of vessel port calls from initial planning through to completion. You will act as a key point of contact for ship owners, charterers, operators and vessel Masters, ensuring that the services and information they need are arranged accurately and on time. Working closely with teams across the port, customers, suppliers and port authorities, you will help ensure vessel calls are safe, efficient and compliant. The role will include: Arranging port services such as pilotage, towage, linesmen and other vessel requirements; Coordinating crew changes, transport, stores, waste, water and other services; Liaising with vessel Masters, owners, charterers, terminals, suppliers and port authorities; Preparing and maintaining accurate vessel and port documentation; Responding to customer and vessel requests and resolving operational issues; Keeping customers and stakeholders updated throughout the vessel call; Supporting port call cost estimates, preparing quotes, maintaining records and supporting invoicing; and Attending vessels and working across the port as required. 24/7 on-call rota and out-of-hours working. What you'll bring We are looking for someone who has: Ideally, experience in Ships Agency, or in port operations, marine operations or a related area, with a clear interest in developing in this field; Good organisation skills and attention to detail; Clear communication skills and a calm, practical approach; Confidence using Microsoft Office and willingness to learn new systems; A team-focused approach; Flexibility to support a 24/7 port environment, including an on-call rota and out-of-hours working. Full UK drivers licence Who are we? By joining Peel Ports Logistics, you will be part of an ambitious organisation who has invested over £1billion into key projects to future proof our business, creating 1000s of jobs for local communities along the way. These investments mean we are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. It’s not only our infrastructure we are investing in, we are big believers in investing in our people. We are constantly looking for opportunities to help our people grow and develop by offering training, development, and apprenticeship opportunities in a range of areas including Operations, Marine, Engineering, HR, IT, Accountancy, plus many more! What we can offer you In addition to a competitive salary, we offer the opportunity to be part of a supportive team in a role that gives you real insight into the workings of a busy port. You will build practical experience across vessel operations, customer service, marine coordination, documentation and commercial administration, with opportunities to develop your skills and grow your career in Ships Agency and Marine Operations. 27 days’ holiday per annum, plus bank holidays, with the option to buy or sell additional leave Matched Contribution Pension Scheme up to 10% Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers Commitment to learning and personal development We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required If you are looking for a varied role where you can learn, contribute and be part of the daily operation of a busy port, we would really like to hear from you.