About this role
Create your legacy with us! For over 100 years, the Overhead Door™ brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team!
You will represent our commitment to excellence by ensuring every interaction begins on a positive, professional note.
• Reviews and determines final disposition of returns and allowances and labor claim requests. • Quotes prices for special doors and coordinates special product orders with plant personnel. • Maintains relationships with source plants and vendors for accurate pricing and applications. • Supports on-boarding of new customers. • Understanding of Returns and Allowances.
• Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person • 2-4 years prior experience required, industry experience preferred. • High School Diploma or equivalent required.