About this role
Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store’s financial best interests. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment. • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business. • Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items. • Effectively communicate with customers and respond to questions and requests in a timely manner. • Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines. • Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving. • Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving. • Receive merchandise and verify deliveries for quality, count and condition against invoices. • Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents. • Communicate problems that may affect the integrity of the store or vendor. • Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal. • Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped. • Assist in responding to emergencies/potential safety hazards. • Check and maintain equipment for proper performance; advise the store director of problems. • Be knowledgeable of the nature/duties of every department position. • Assist in responding to emergencies/potential safety hazards. • Notify store director of situations adversely affecting operating performance or requiring disciplinary action. • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies. • Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs. • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
• Effective interpersonal, communication and customer service skills • Ability to work in a fast paced environment; team player • Sound judgement/decision making skills • Ability to read/interpret documents; basic math skills Desired
• High school education/GED