About this role
Key Accountabilities:
Lead Generation
• Generates lead for deals through interactions with DSE or through channel partners/open market
Customer Relationship Management
• End to end customer relationship management including explaining product offerings and resolving sales queries • Cross-selling product offerings to customers • Educates customer with information to build their understanding of issues and capabilities • Goes beyond their day to day work to assist customers in a positive manner
Dealer Relationship Management
• Maintaining relationship with assigned dealer
Deal Processing
• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) • Internal Stakeholder Management • Interact with operations and credit team in order to ensure smooth processing of loan applications
KPIs:
• Units Disbursed • 1st EMI Resolution • RC Collection
Qualification: Any Graduate
Experience: 0-2 years’ work experience only in Vehicle Sales
Skills & Competencies
Functional Competencies
• Communication Skill • Negotiation Skill • Market/Industry Knowledge • Analytical Skill • Product Knowledge
Behavioural Competencies
• Execution Excellence • Customer Centricity