About this role
Key Responsibilities: Manage, administrate, and implement the below systems:
• Office 365
• Active directory management and Group Policy.
• File Share Management
• VMware and SRM environment management.
• CISCO UCS
• Veeam backup and restore solution management.
• Data Storage Administration.
• Linux Red hat Administration
• NetBackup solution.
• Deduplication disk solutions
• COM (System Center Operation Manager) Management.
• SCCM (System Center Configuration Manager) Management.
• SCSM (System Center Service Manager) Management.
• SMTP Server.
• Share Point Server.
• Azure Cloud
• Windows Servers administration including DHCP and DNS servers
• Manage network load balancers.
• Manage Data center activities including walk-through of the data center, monitor computer and facilities equipment, coordination of data center work by IT team, support system administrators, backup/recovery and maintain tape library.
• Adhere with DP World Global IT policies and procedures.
• Monitor and audit server operating systems and hardware.
• Troubleshoot and resolve incidents, in adherence to Data Center processes regarding incident tracking, response, and documentation.
• Manage the disaster recovery process including regularly schedule fail over tests
• Monitor all data center assets for tracking information.
• Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
• Manage and Coordinate activities related to hardware decommissioning, rack moves and services migration within various Data Centers.
• Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
• Monitor network stability for the servers and performance to ensure 24x7 operations and resolving service impacts as they occur.
• Oversee capacity planning for the current severs farm and prepare the forecasting
Qualifications and Certificates: • Bachelor’s degree (or equivalent) in information technology or computer science. • Experience and Knowledge:
• 1:3 years of experience in the same roles • V. Good knowledge for the below systems: • Active directory management and Group Policy.
• Office 365 • File Share Management
• VMware and SRM environment management.
• CISCO UCS
• Veeam backup and restore solution management.
• Data Storage Administration.
• Linux Red hat Administration
• NetBackup solution.
• Deduplication disk solutions
• COM (System Center Operation Manager) Management.
• SCCM (System Center Configuration Manager) Management.
• SCSM (System Center Service Manager) Management.
• SMTP Server.
• Share Point Server.
• Azure Cloud
• Windows Servers administration including DHCP and DNS servers
• Skills and Abilities:
• Excellent English skills both written and spoken • Strong Customer service skills • Strong in problem solving • Excellent communication skills • Excellent using Office 365 • Good in SCOM, SCCM, and SCSM • Can work in a team environment • Ability to work effectively with all levels of management. • Work under pressure. • High availability