About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
• Performs tasks based on established procedures. • Uses data organizing and coordination skills to support the business and perform technical work. • Requires vocational training, certifications, licensures, or equivalent experience. General Profile
• Developed proficiency within a range of analytical or operational processes. • Completes different assignments, dependent upon the assignment. • Works within established procedures and practices. • Establish the appropriate approach for new assignments. • Acts as an informal resource for colleagues. • Completes work with limited supervision. Functional Knowledge
• Developed skills in a range of processes, procedures, and systems. Business Expertise
• Supports the achievement of company goals by understanding team integration and best ways to integrate teams. Impact
• Impacts the accuracy of own work. • Uses discretion to change work procedures and practices. Leadership
• Provides guidance and support to junior team members, as required. Problem Solving
• Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills
• Exchanges information and ideas effectively. Responsibility Statements
• Prepares journal entries. • Maintains and reconciles ledger accounts. • Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business. • Finds process gaps and provides improvement recommendations. • Supports project tracking and reporting support tasks. • Ensures integrity of the entire Report to Record process. • Prepares and assigns unreconciled items to reviewers. • Provides real-time suggestions for accuracy and efficiency in quality efforts. • Provides feedback on errors to reviewers. • Imparts training when necessary. • Performs other duties as assigned. • Complies with all policies and standards. • Typing Speed Requirement 20WPM • · Call delinquent lease accounts that are 10 days to 30 days delinquent using a predictive dialer.
• · Respond to lessees’ questions regarding account status, invoicing, and payment information.
• · Proactively call and resolve issues on first payment defaults.
• · Document all calls and follow-ups in accordance with the DTPs in InfoLease
• · Obtain promise to pay from lessees for up-to-date payment
• · Skip trace when required
• · Early payment default research and resolution
• · Reconciliations of cash application and vendor payment issues
• · Process lessees request for Buy-Outs.
• · Produce a minimum of sixty (60) outgoing calls per day.
· Properly summarize account history on each distressed account in accordance with the department, "Checklist," guide