About this role
Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice At Harrah’s & Tropicana Laughlin, our Arcade team brings excitement, energy, and unforgettable moments to guests of all ages. When you join us, you become part of a company that values fun, teamwork, and Caesars Entertainment’s signature Family Style Service. What Sets Us Apart
• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners • Student Loan Debt Assistance to help lighten your financial load • A People First Culture where every team member is valued • Affordable Medical, Dental & Vision Plans with flexible options • 401(k) with Company Match to support your long‑term financial goals • Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home • Paid Time Off so you can recharge • Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Arcade Attendant – Harrah’s Laughlin Beach Resort Job Summary Using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun‑filled, and exciting environment for every guest. This role is perfect for someone who enjoys high‑energy spaces, loves interacting with families, and takes pride in creating memorable experiences in a lively arcade setting.
What You’ll Do
• Create a welcoming, friendly atmosphere using positive tone, open body language, and consistent smiling and eye contact • Provide accurate information about the property and its amenities • Develop strong knowledge of arcade games and prize assortments to answer questions and proactively engage guests • Learn and operate Intercard kiosks and Redemption POS systems accurately • Monitor the Arcade to ensure a safe environment for guests of all ages; report suspicious activity immediately • Address minor game and kiosk issues to reduce guest inconvenience; escalate unresolved issues to Supervisor • Maintain cleanliness of machines and all Arcade areas; restock supplies and redemption items as needed • Follow proper cash‑handling procedures for assigned bank funds; process transactions accurately • Complete stock counts and other assigned projects • Work with Supervisors to maintain the Redemption counter according to merchandising standards; report low stock or supply needs
What We’re Looking For
• Ability to accurately make change • Ability to perform simple math • Reliable and flexible with the ability to work varied shifts, holidays, weekends, and overtime when needed • Strong team player who supports all areas within the Arcade & Retail Shops • Ability to speak, read, and write English fluently • Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs • Ability to stand for long periods and work in hot, noisy, or smoky environments • Must be 16 years of age or older. • Family Style attitude. • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Be Part of Something Legendary If you’re ready to bring energy, enthusiasm, and exceptional guest service to a fast‑paced, family‑friendly environment, we’d be proud to welcome you to the Caesars Entertainment family.