About this role
Job summary
An exciting opportunity has arisen for a SACT Coordinator to join the SACT Day Services team at the Oak Road Treatment Centre.
We are seeking a friendly, professional, and enthusiastic individual to provide high-quality administrative support to the nursing team and contribute to the smooth and efficient running of the service for patients undergoing Systemic Anti-Cancer Therapy (SACT).
The successful candidate will have proven administrative experience and a strong commitment to supporting the delivery of excellent patient care. Working closely with nursing staff and the wider multidisciplinary team, you will play a key role in coordinating patient treatment schedules and ensuring the effective organisation of daily service activities.
Main duties of the job
Key Responsibilitieso Preparing treatment lists for the following dayo Coordinating and managing patient treatment scheduleso Liaising with nursing staff and the wider multidisciplinary teamo Supporting the efficient day-to-day running of the SACT Day Services departmento Maintaining accurate records and administrative systemso Contributing to a well-organised, professional, and supportive environment for patients and staffAbout Youo Previous administrative experience in a busy environmento Excellent organisational and communication skillso Strong attention to detail and the ability to prioritise workloads effectivelyo A proactive and flexible approach to worko Commitment to providing a high standard of service and supporting patient care
See Job description for full list of duties.
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Job description Job responsibilities
Prepare and manage treatment lists for the following day's clinics. Coordinate patient appointments and treatment schedules to support the efficient delivery of SACT treatments. Ensure patient information is accurate, up to date, and appropriately communicated to the relevant teams. Maintain a patient-centred approach, ensuring patients receive a professional and supportive service at all times. Act as a key point of contact for telephone enquiries, responding professionally and directing information to the appropriate staff members. Liaise with nursing teams, medical staff, SACT schedulers, and other departments to facilitate seamless patient care. Contact medical teams on behalf of nursing staff when required. Communicate effectively with patients, carers, and healthcare professionals to support service delivery. Maintain accurate patient records and administrative systems in accordance with Trust policies and procedures. Utilise Trust IT systems to document and update patient information, appointments, and treatment-related activities. Ensure appointment schedules are updated promptly and accurately in collaboration with SACT scheduling teams. Complete administrative and reception duties as required to support departmental operations. Prioritise workload effectively and work independently within agreed guidelines. Support the efficient day-to-day running of the Chemotherapy Day Services department. Contribute to a well-organised, professional, and positive working environment. Undertake additional administrative duties appropriate to the role as directed by the Senior Sister, Matron, or Deputy Service Manager.
Person Specification
Qualifications Essential
GCSE Grade A-C/4-9 (or equivalent) in Maths, English and IT Good standard of general education
Experience Essential
Previous experience in an administrative or clerical role, including direct customer service experience
Desirable
Previous experience working within a hospital or healthcare environment
Skills Essential
Excellent verbal and written communication skills Strong organisational and administrative skills Basic IT and keyboard skills Professional and courteous telephone manner High level of accuracy and attention to detail Ability to manage competing priorities and work effectively across multiple tasks
Knowledge Essential
Awareness and understanding of IT systems and their use within an administrative environment
Values Essential
Demonstrates behaviours consistent with the organisation's values and commitment to delivering excellent service
Other Essential
Excellent time management skills Ability to work effectively under pressure and meet deadlines Ability to work independently using own initiative, as well as collaboratively within a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Christie NHS FT
Address Chemotherapy Suite - E00007
Manchester
M20 4BX
United Kingdom
Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)