About this role
Job summary
We have an exciting opportunity to recruit an Operational Manager to lead the Northampton Rural Communty Mental Health Team (CMHT) based in Daventry, Northamptonshire.
The Operational Manager is responsible for the day to day operational management and leadership of the CMHT. As community mental health services continue to transform, this is a key role which requires the post holder to embrace and lead change positively to shape the future of the service.
The Operational Manager will work as part of a triumvirate leadership structure alongside B7 Clinical Leads / Specialist Nurses to lead the CMHT, reporting to a B8a locality Service Manager. The Operational Manager will deputise in the absence of the Service Manager and will participate in the Mental Health Manager-on-Call roster.
The Operational Manager is responsible for managing resources to provide quality mental health care to a defined population. It is essential to be able to develop partnership working, relationship management and integration with Voluntary Community and Social Enterprises, social care, primary care and other NHFT teams, to ensure that service users and carers can access timely care and have a seamless journey through services.
The Operational Manager will provide, receive and lead on complex, sensitive, or contentious information where complex skills are needed for operational and clinical situations.
Main duties of the job
The Operational Manager is responsible for the safety, welfare and line management of the staff working in their team, ensuring safe patient care and clinical performance. Team compliance with supervisions and appraisals is paramount. Responsibilities include sickness management, performance monitoring, staff wellbeing, coaching, mentoring and resolving conflict; facilitating team processes that adhere to Human Resources functions where appropriate. Duties involve using a range of systems including Healthroster, Electronic Staff Record (ESR), Agresso, SystmOne, incident reporting/risk register, SMART, monthly clinical audit and mandatory training reports to ensure the achievement of key performance indicators. Expected results are defined, but the post holder has the autonomy to decide how these are achieved. The Operational Manager is responsible for chairing Business Meetings, staff training days and dissemination of information from the Senior Management Team. The Operational Manager is responsible for oversight of PALS, complaints and compliments for their team, and will work proactively with service users and carers to resolve and learn from concerns raised. The Operational Manager will work alongside the Clinical Lead to ensure adherence to local and national safeguarding procedures and the developing, implementation and embedding of national / local policy.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Job description Job responsibilities
The OM will deputise in the absence of the Service Manager. You will be required to participate in the Mental Health Manager on Call roster.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Qualification Essential
Registered Qualification
Desirable
Leadership/Management Qualification Additional role specific post registration qualification
Community Experience Essential
Clinical or operational Leadership experience in a CMHT Personal Statement demonstrates experience and reasons for applying
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Northamptonshire Healthcare Foundation Trust
Address Danetre Hospital
London Road
Daventry
NN11 4DY
United Kingdom
Employer's website https://www.nhft.nhs.uk/ (Opens in a new tab)