About this role
Job summary
A Patient Transport Crew Member in the NHS is responsible for safely transporting non-emergency patients to and from healthcare appointments, including hospitals, clinics, and day care centres, by driving a dedicated vehicle and assisting patients with getting in and out, ensuring their comfort and well-being throughout the journey; essentially acting as a dedicated driver and caregiver for patients who cannot use public transportation due to their medical condition.
You will crew vehicles based at any of the Patient Transport sites, conveying patients between hospital treatment and their home and to always ensure their comfort and safety during transit.
Always providing a high-quality client sensitive service.
Passing a driver assessment will be required, this will be arranged with those successful at interview
Main duties of the job
Carry up to a maximum capacity of patients on the PTS vehicles, whilst maintaining strict appointment times. Maintain communication with PTS Control, enabling the addition or cancellation of patients as necessary. Participate in a rota system covering any shift required for the Service. Maintain dignity and individuality of patients at all times, and ensure their needs are met, including toileting and feeding as necessary. Provide support including the lifting, pulling, carrying and pushing of patients weighing up to and over 150kgs between home, treatment centres and vehicle using the appropriate equipment / techniques.. Ensure that a correct patient handover is carried out. Good driving skills with the ability to provide a safe and comfortable journey for patients of different mobilities and dependencies
About us
Why work with us?
Working with colleagues in a friendly and supportive team where everyone has the opportunity to be the best they can be ensures that our diverse experiences are valued and respected.
Job description Job responsibilities
NVQ 3 or equivalent level of experience such as HCA
Willingness to undertake training relevant to the post
Ability to communicate at all levels including staff, patients and the general public
Self-awareness and insight into appropriate behaviours, acting as arole model at all times
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Experience Essential
Full UK Driving Licence Ability to cover any shift required by the service, occasionally and in escalation at short notice.
Desirable
C1 category driving licence
Qualifications and Training Essential
NVQ 3 or equivalent level of experience such as HCA Good numeracy and literacy skills Willingness to undertake training relevant to the post
Desirable
COSHH, Health & Safety Customer Care Training Patient Care Training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Torbay and South Devon NHS Foundation Trust
Address TSDFT area
Torbay Hospital
Torquay
TQ2 7AA
United Kingdom
Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)